Customer Service Sales
Resume:
GRECIA I. DI BONA RIERA
**** ********* *** -******* ******, GA 30542 (954) 2 61 -7474 ************@*******.***
A DMINISTRATIVE ASSISTANT
Bi-lingual administrative support professional offering versatile office management skills and proficiency in
Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works
independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without
compromising quality.
KEY SKILLS
Retail Management Valuation Theory Financial Management
Customer Service Travel Coordination Spreadsheets/Reports
Database Administration E xecutive Support Front-Desk Reception
MS Office (Outlook, Word, Excel) Windows/Mac Typing 65 WPM
PROFESSIONAL EXPERIENCE
2013-Current Cold Well Banker RMR and RBR
Property Manager Suwanee, GA
Responsible for full cycle Accounts Payables and Accounts Receivable.
In charge to post cash account, journal entries, end of the month reports, collect Rental Insurance,
preparing budgets.
Property Management move in and move out inspections, social media, marketing.
Ability to multi task, remain organized, meet deadlines task.
Experience using specialist Yardi and Aptexx property management software.
Maintain and create new spreadsheet application.
Managing a property team.
Liaising with both tenants and landlords, establish terms and condi tions for property leasing and
rental.
Visiting properties and carrying out inspections, ensuring that properties are properly maintained.
Collecting references and running background check for potential tenants.
Dealing with people over the phone and via letters and emails.
Ensuring that all site operations are in compliance with established Company policies and
procedures.
Appointing contractors and then monitoring their work.
Assessing and evaluating reported maintenance issues.
Review existing property management processes, procedures and systems.
Chasing up rent defaulters.
Monitoring and enforcing the terms of all lease agreements.
2011 -2013 Atlantis Management Services
Administrative Assistant Cooper City, FL
Administrative a nd operational maintenance of twenty-seven homeowner associations.
Executed accounts payable and accounts receivable.
Assisted in coordinating payment plans with accounting department, collecting rent payments,
security deposits and establishing leases with tenants.
Assisted in composing monthly financial reports and audits.
Assisted in annual budget reviews.
Assisted in leading monthly board meetings and annual elections.
Managed meeting and special projects calendars.
Coordinated association projects.
Conducted credit a nd background checks a nd staffing.
Inspected and executed code enforcement citations.
Supervise d maintenance personnel a nd formulate work orders.
Developed a nd maintained spreadsheets, databases, a nd Community websites.
Provided support to Property Managers and Board of Directors.
2008-2009 Rue 21
Associate Manager Retail Store
Flowery Branch, GA
Implemented the delivery of sales strategies and targets and motivate employees to meet goals .
Processed data to produce accurate facts, figures and reports .
Check ed daily reports and initiate action if they are ove r or short without arrangement.
Researched and a nalyzed financial statements including weekly and monthly budgets and sales
goals
Made visual changes to store and managed inventory
Coordinating store scheduling.
Assisted in the creation and opening of new stores, replace shifts i n other stores.
Responsible to continuously review and evaluate the conduct with customers and team members .
Lead the team towards meeting monthly, quarterly and annual sales goals.
EDUCATION
2014-2015 Health, Car and Life Insurance License In Progress
2013-2014 American Intercontinental University Online Program
Major HealthCare
Master of HealthCare Management In Progress
2005-2009 America Intercontinental University Dunwoody, GA
Major: Business Management
Bachelor’s of Business Administration
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