Customer Service High School

CURRICULUM VITAE

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PERSONAL DATA

Name:Timame Clauvice

E-mail Address:******.********@*****.**

Mobile Number: 052*******

Gender: Male

Nationality: Cameroonian

Date of Birth: 03rd September 1987

Marital Status: Single

Passport Number: 01769352

Visa status: resident

Height & weight 1.80cm 75kg

Language French and English

Career Objectives

Am currently seeking for a role in costumer care to use every opportunity with integrity and

eventually become the most competitive member of staff in the industry committed to delivering

high levels of customer service given the guest best memorable experience and also looking

forward to become the chef concierge.

Applying for the position of a Doorman .

Work Experience:

2011 December -- August 2013 work as a Doorman in Fini Hotel Limbe Cameroon

2013 November till date working as a Doorman in Movenpick Hotel I B N Battuta

Gate Dubai

Key duties Competence & Responsibilities

Welcome guests according to the hotel brand International standards.

Greet hotel guests according to the hotel brand International Standards.

Ensuring that you are on time to your duty with clean uniform and well groomed.

Familiar with all hotel facilities, hours of operation and current promotions.

assisting guest with luggage, when arriving or departing from the hotel.

Assisting guest with loading/offloading form the vehicle.

Knowledgeable of all traffic regulations and abide by them at all times.

maintaining an alert position in the Entrance.

Arrange traffic flow at the entrance of the hotel.

Provide efficient, timely and safe transportation to all hotel guests.

Knowledge of all Bell stand SOP’s.

Familiar with local area services, offices, attractions, restaurants, etc.

Providing directions to various destinations within the city.

Respect the driving rules within the property at all times.

Wish the guest a save flight /journey when depart the hotel and wish to see he/she again.

Education Qualification

2004-2005 General Certificate of Education (Ordinary Level) Government High School

Cameroon.

2007-2008 General Certificate of Education (Advance Level) Government High School

Cameroon.

2014 Certificate of basic food hygiene level 2 in Movenpick I B N Battuta Gate Dubai

2014 Certificate in costumer care as a bellman in Movenpick IBN Battuta Gate Dubai.

Personal skills

Proven communication and relationship skills.

Thrive in multinational work environments and am easy adaptable.

Always display a positive and approachable attitude.

Fast learner and comfortable with technology.

Computer Skills

MS Office (Word – Excel – Power Point)

Hobbies

Football, traveling, cultural activities, swimming dancing, singing, participating, acting and

Reading magazines.

Contact this candidate