Customer Service Insurance
Resume:
Kimberly Nichole Oliva
**** *. **** *. #**** 832-***-****
Houston, TX. 77054 **********@*****.***
PROFESSIONAL SKILLS SUMMARY
• Business Office Administration • Filing, Organization & Record keeping
• Management • Word Processing & Desktop Publishing
• Bookkeeping & General Accounting • Public Relations & Customer Service
• Billing and Coding • Staff Training, Scheduling & Supervision
• Verifying Insurance • Oral & Written Communications
• 10-key, Outlook, Internet, Excel • Bilingual (Spanish and English)
EDUCATION
Associate of Arts - Business Administration, Anticipated May 2017
San Jacinto Community College, Houston, TX.
EMPLOYMENT EXPERIENCE
Financial Coordinator
March 2014-October 2014
Dr. Heather Brown Orthodontics
Houston, TX.
Data Entry
•
Filed claims to Dental Insurances
•
Verified insurance
•
Answering and Directing up to 5 Telephone lines
•
Check patients in and out
•
Handled Collections and Financial Situations
•
Patient Access Rep II
July 2012 to Present Memorial
Hermann Southeast Hospital
Houston,
TX.
Register patient
•
Kimberly Nichole Oliva
2400 S. Loop W. #1409 832-***-****
Houston, TX. 77054 **********@*****.***
Checked patients in and out
•
Verified insurance
•
Collaborated patient liability
•
Collect payments
•
Manager
Jan. 2009 to April 2012
Stokes Chiropractic Center
Houston, TX.
• Bill to private pay and Medicare insurance
• Verify insurance
• Train and supervise employees.
• Bookkeeping
• Handle accident insurance and collaborate with attorneys
• Reconcile daily cash receipts and deposits.
• Oversee daily business operations
•
Receptionist/Dental Assistant
May 2008 to December 2008
Noel Dental
Houston, TX.
• Answering and Directing 2 Telephone lines
• Faxing
• Verifying insurance
• Assisted with dental work
• Checked patients in and out
• Manage Patient Files
• Book keeping
Manager
July 2007-May 2008
Tricia Nunez-Jumping Joeys
Houston, TX.
• Trained, scheduled and supervised employees.
• Assisted with payroll and bookkeeping functions; completed nightly sales reconciliations and
reports.
• Coordinated customer service, events and resolved customer complaints.
• Hosted events
• Assisted with general operations
• Oversee the business
Receptionist/ Administrative Assistant May 2005-July 2005(summer) May 2006-July 2006(summer)
Briar Healthcare Corporation
Houston, TX
• •Answering and directing 5 telephone lines
• •Faxing
• •Mail (distributing incoming and sending outgoing)
• •Filing
• •Data Entry (Quick Care)
• •General Office Duties
EMPLOYMENT
REFERENCES
Beatriz Aguirre
Memorial Hermann SE Hospital
10812 Hartsook St.
Houston, TX. 77034
*******.*******@***************.***
Karen Hernandez
Memorial Hermann Southeast
10830 Cayman Mist
Houston, TX. 77075
*****.*********@***************.***
Evelin Rubio
Stokes Chiropractic Center, INC.
11514 Highland Meadow
Houston, TX. 77089
***********@*****.***
Kimberly Nichole Oliva
2400 S. Loop W. #1409 832-***-****
Houston, TX. 77054 **********@*****.***
Yesenia Barrera
Memorial Hermann Sports and Rehabilitation Center
10907 I 20 East Freeway
Houston, TX. 77029
*******.*******@***************.***
Dr. Michael Stokes
Stokes Chiropractic Center
11700 Beamer Rd,
Houston, TX 77089
Contact this candidate