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Human Resources or Adminstrative

Location:
San Antonio, TX
Posted:
December 11, 2014

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Resume:

VANESSA A. O NOFRE - C HAVARRIA

*********@*****.*** 503 Olivia, Converse, TX 78109 210-***-****

O BJECTIVE

To obtain a Human Resources or Administrative position where I can utilize my areas of expertise and be open to

new learning opportunities to help me reach my fullest potential.

E XPERIENCE

Wells Fargo Bank 4101 Wiseman Blvd, Bldg. 307, 1st Floor, San Antonio, TX 78251

C redit Analyst May 2006 – Present

BBRC/Pod 12: prepare loan documents for scanning and viewing on computer: scan/upload/split/merge; daily

communications with bankers to ensure policy and procedures are met; spread business & personal financial

statements, tax returns, & credit reports in MRA/PFA & Simply Spreads programs: data entry/balancing/trend

analysis; correcting/auditing spreads; and training: Imaging/Gatekeeper/Credit Analyst roles. I continually strive

to use the Learning and Development classes provided by Wells Fargo to further pursue my career advancement.

Previously, I have worked as a Teller/Lead Teller at the Foster Rd Branch (1 year), a Loan Document Specialist I

for the Loan Operations Imaging department (2 years), a Loan Document Specialist II (Gatekeeper) in the

Business Banking Resource Center (BBRC, 3 years), and now a Credit Analyst (Gatekeeper role is now a part of

the Credit Analyst role, 2 years CA, 5 years GK) within BBRC but now categorized in Pods (regional markets

Pod 12: Greater Texas and DFW).

Today’s Office Professionals 100 NE Loop 410 Suite 605, San Antonio, TX 78216

T emporary File Clerk for GPM Life Insurance February 2006 – April 2006

Death Claims Department: data entry; open/close customer files on the computer; file hard copies in storage area;

research next of kin on the internet; request medical records from doctors/offices; and sort paperwork to be filed

and/or distributed to appropriate areas including customer files.

Randolph Brooks FCU 2080 N Loop 1604 E, San Antonio, TX 78232

S enior M ember Service Specialist May 2003 – January 2006

Supervisor w/ Overrides, Lobby Teller, Front Desk/Receptionist, Member Service, Drive-Thru Teller, ATM

Monitor/Auditor, Vault/Teller Auditor, and Notary I rotated positions daily/weekly and had many responsibilities:

ability to work in a fast paced environment; excellent customer relations building partnerships w/ peers and

internal/external customers; diplomatically resolve customer complaints; motivate and supervise 10+ employees on a

daily basis; multi-tasking and handling numerous projects at once; supervisor opening/closing duties of the

store/branch; cross-sell products and services; run background checks for new account eligibility; open/close new

accounts & loans; audit new account and loan documentation; accurately calculate/balance/audit daily

deposits/withdrawals/GL debits/credits; and training Tellers/Member Service officers.

Vanessa A. Onofre-Chavarria

E DUCATION

University of the Incarnate Word, San Antonio, TX

Graduated August 2007, Bachelors of Administration in Human Resources

Studied under the ADCAP program: accelerated/condensed classes, week nights

Highest grades achieved at the collegiate level in the years attended: made the Dean’s List

Mount Mercy College, Cedar Rapids, IA

Attended September 1993 - May 1995 & studied Business Administration

Work/Study in the Admissions Office: Receptionist, Data Entry Specialist, and other administrative duties as assigned

Student Ambassador: gave walking tours of the school and spoke with potential students and their parents regarding

academics, campus life, sports & other extra-curricular activities

Varsity Golf: won 1st place in our school hosted Fall 1994 Tournament and placed high in numerous tournaments

Student Athlete of the Month

S KILLS

Online Recruiting and Resume Review

Managing Paid Time Off schedule for Underwriters

Microsoft Office Products: Outlook, Word, Excel, Power Point, Publisher, Access, & Lync

Other Programs: Internet Explorer, Windows, Adobe, & SnagIt

Basic Accounting

Excellent Customer Service

On the Job Training/Coaching/Evaluating

Administrative Duties/Office Procedures

Prior Retail experience

Over 15 years in the banking industry

Thirty-One Gifts Independent Consultant a direct selling business

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