VANESSA A. O NOFRE - C HAVARRIA
*********@*****.*** 503 Olivia, Converse, TX 78109 210-***-****
O BJECTIVE
To obtain a Human Resources or Administrative position where I can utilize my areas of expertise and be open to
new learning opportunities to help me reach my fullest potential.
E XPERIENCE
Wells Fargo Bank 4101 Wiseman Blvd, Bldg. 307, 1st Floor, San Antonio, TX 78251
C redit Analyst May 2006 – Present
BBRC/Pod 12: prepare loan documents for scanning and viewing on computer: scan/upload/split/merge; daily
communications with bankers to ensure policy and procedures are met; spread business & personal financial
statements, tax returns, & credit reports in MRA/PFA & Simply Spreads programs: data entry/balancing/trend
analysis; correcting/auditing spreads; and training: Imaging/Gatekeeper/Credit Analyst roles. I continually strive
to use the Learning and Development classes provided by Wells Fargo to further pursue my career advancement.
Previously, I have worked as a Teller/Lead Teller at the Foster Rd Branch (1 year), a Loan Document Specialist I
for the Loan Operations Imaging department (2 years), a Loan Document Specialist II (Gatekeeper) in the
Business Banking Resource Center (BBRC, 3 years), and now a Credit Analyst (Gatekeeper role is now a part of
the Credit Analyst role, 2 years CA, 5 years GK) within BBRC but now categorized in Pods (regional markets
Pod 12: Greater Texas and DFW).
Today’s Office Professionals 100 NE Loop 410 Suite 605, San Antonio, TX 78216
T emporary File Clerk for GPM Life Insurance February 2006 – April 2006
Death Claims Department: data entry; open/close customer files on the computer; file hard copies in storage area;
research next of kin on the internet; request medical records from doctors/offices; and sort paperwork to be filed
and/or distributed to appropriate areas including customer files.
Randolph Brooks FCU 2080 N Loop 1604 E, San Antonio, TX 78232
S enior M ember Service Specialist May 2003 – January 2006
Supervisor w/ Overrides, Lobby Teller, Front Desk/Receptionist, Member Service, Drive-Thru Teller, ATM
Monitor/Auditor, Vault/Teller Auditor, and Notary I rotated positions daily/weekly and had many responsibilities:
ability to work in a fast paced environment; excellent customer relations building partnerships w/ peers and
internal/external customers; diplomatically resolve customer complaints; motivate and supervise 10+ employees on a
daily basis; multi-tasking and handling numerous projects at once; supervisor opening/closing duties of the
store/branch; cross-sell products and services; run background checks for new account eligibility; open/close new
accounts & loans; audit new account and loan documentation; accurately calculate/balance/audit daily
deposits/withdrawals/GL debits/credits; and training Tellers/Member Service officers.
Vanessa A. Onofre-Chavarria
E DUCATION
University of the Incarnate Word, San Antonio, TX
Graduated August 2007, Bachelors of Administration in Human Resources
Studied under the ADCAP program: accelerated/condensed classes, week nights
Highest grades achieved at the collegiate level in the years attended: made the Dean’s List
Mount Mercy College, Cedar Rapids, IA
Attended September 1993 - May 1995 & studied Business Administration
Work/Study in the Admissions Office: Receptionist, Data Entry Specialist, and other administrative duties as assigned
Student Ambassador: gave walking tours of the school and spoke with potential students and their parents regarding
academics, campus life, sports & other extra-curricular activities
Varsity Golf: won 1st place in our school hosted Fall 1994 Tournament and placed high in numerous tournaments
Student Athlete of the Month
S KILLS
Online Recruiting and Resume Review
Managing Paid Time Off schedule for Underwriters
Microsoft Office Products: Outlook, Word, Excel, Power Point, Publisher, Access, & Lync
Other Programs: Internet Explorer, Windows, Adobe, & SnagIt
Basic Accounting
Excellent Customer Service
On the Job Training/Coaching/Evaluating
Administrative Duties/Office Procedures
Prior Retail experience
Over 15 years in the banking industry
Thirty-One Gifts Independent Consultant a direct selling business
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