Customer Service Sales Representative

STEVE MONTMINY

Home : 289-***-**** Cell :416-***-**** ******@*******.***

WORK EXPERIENCE:

MORNEAU TRANSPORT (MISSISSAUGA) July 2013- Present

Supervisor / Dispatcher

• Dispatch deliveries & pick-ups.

• Routes planning.

• Supervising the loading & unloading of trucks & trailers.

• Billing & scanning.

• Customer Service.

Notes : At Morneau Transport in Mississauga, I supervise one dock worker and one shunter.

Morneau has 9 trucks, but works in partnership with Canada Cartage and UPS Freight. I am

responsible for dispatching to them regarding deliveries & pick-ups that we do not service. The

Morneau dock section consists of 8 doors. The total UPS Freight dock has 68 doors and 1 ramp.

CARAVAN LOGISTICS (OAKVILLE) September 2012 – July 2013

Dock supervisor (evening shift)

• Supervise & coordinate activities of workers engaged in loading/unloading trucks & in

moving & storing materials or products.

• Assign job tasks to workers according to loading/unloading schedules.

• Train new employees in job duties.

• Coordinate with customer service department.

• Instruct dock crew to load freight according to outbound planning requirements & to move

freight according to special priority request.

• Ensure that all work is performed according to company procedures for dock operations.

• Coordinate timely pulling of loads & spotting of empties with shunt crew.

Notes : At Caravan Logistics, I was responsible for the supervision of two dock workers and one

shunter. The Caravan facility has four doors and one ramp.

MORNEAU TRANSPORT (QUEBEC CITY) April 2008 – July 2012

Dock supervisor (night shift)

• Supervise & coordinate activities of workers engaged in loading/unloading trucks & in

moving & storing materials or products.

• Assign job tasks to workers according to loading/unloading schedules .

• Train new employees in job duties.

• Coordinate with customer service department.

• Instruct dock crew to load freight according to dispatch routing requirements & to move

freight according to special priority request.

• Ensure that all work is performed according to company procedures for dock operations .

• Coordinate timely pulling of loads & spotting of empties with shunt crew .

Notes : At Morneau Transport in Quebec City, I was responsible for supervision of six dock

workers and one shunter. The facility consisted of 32 doors and one ramp.

ROBERT TRANSPORT (QUEBEC CITY) September 2007 - April 2008

(WESTON DIVISION)

Warehouse Team Leader (afternoon shift)

• Assign tasks to employees.

• Operation management of the distribution center.

• In charge of products reception.

• Distribution of products for distributors.

• Loading/unloading trailers.

• Sorting & removal of unused products.

• Using various computer systems.

KEYSTONE AUTOMOTIVE INDUSTRIES INC. (QC) August 1997 - September 2007

Sales Representative / Delivery

• Knowledge of original, similar & used parts in the auto body market.

• Customer service

• Delivery & pick-up from the auto body shops.

• Dispatch routing.

• Loading controls.

Warehouse Team Leader

• Assign tasks to employees.

• Management of work area.

• Management of employees working time.

Warehouse clerk

• Knowledge of different auto body parts.

• Products reception.

• Inventory management.

• Shipping and delivery preparation.

• Management of returned products.

• Delivery replacement.

EDUCATION:

Certificate of Professional Specialisation (1991)

Welding assembly

Pavillon Technique (Quebec City)

Certificate of Professional Aptitude (1989-1991)

General welding

Pavillon Technique (Quebec City)

High school diploma

Centre Louis-Jolliet (Quebec City)

Polyvalente La Camaradière (Quebec City)

PERSONAL INFORMATION:

• Driver's license : class G(cars) & M (motorcycles)

• Safety course on construction sites # 259892 (Quebec)

• Counterbalance forklift truck certificate

• Dangerous goods certificate

• First aid certificate

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