Executive Human Resource

SHREYA SHRIVASTAVA

***, *******, ** ** ****, Indranagar, Bangalore

+91-996*******, *******************@*****.***

OBJECTIVE

To seek position as a professional where I can apply my knowledge derived from my education

and experience in order to assist with business procedures and to acquire comprehension of the

business modus operandi.

Key Skills:

Recruitment,

Training

Counseling

Business process re-engineering

M S Office

EDUCATION

Master of Business Administration -Human Resource Management July 2012 to June 2014

Alliance School of Business, Bangalore, Karnataka

Bachelor of Dental Surgery February 2002 to March 2008

Peoples College of Dental Sciences, Bhopal, Madhya Pradesh

WORK EXPERIENCE

1.Cloudnine Hospital, Corporate Office, Bangalore 07 April 2014 to present

Senior Management Trainee - HR-Operations

Responsible for conducting routine interview of candidates for upcoming units.

Coordinating for technical interviews.

Creating a pool of candidates from various channels .Creating database of candidates from

various sources.

Payroll management of the new hires.

Conceptualisation and execution of training programs where I serve as a trainer across all

retail units of Cloudnine.

Planning and executing employee engagement activities.

Administering Rewards and Recognition Scheme.

Recognising opportunities for business process engineering. Planning and implementing

the processes.

Coordination and interaction across functions like Operations,IT and Business partners for

long term planning and implementation of the process.

Responsible for conducting timely review of the processes, summarizing and reporting the

same to the concerned persons.

Responsible for introduction and implementation of automatised customer Helpdesk

process in all units of Cloudnine . Planning, coordinating and monitoring training

programs for all concerned personnel. Responsible for continuously improvising the

process based on observation and assessment.

Conducting internal facility audits where I inspect the facilities and prepare the reports

based on my observation.

Responsible for outsourcing call centre keeping in mind the cost implications and quality

and monitoring it across all units of Bangalore. Continuously upgrading the process based

on assessment of the process and personnel productivity.

2.Rishiraj College of Dental Sciences and Research Center 01 April 2008 to 30 June 2012

Bhopal, Madhya Pradesh, India

Dentist- Conservative dentistry and Endodontic

INTERNSHIP

Bharat Heavy Electricals Ltd Bhopal, Madhya Pradesh,

India

Employee Welfare and Benchmarking 18th April 2013 to 6th June 2013

Worked under Mr.A.A.Siddiqui as an intern and studied employee welfare programs at BHEL.

Study involved analyzing effectiveness of implementation of the programs at BHEL and

benchmarking the same. It also involved study of employee welfare programs at other Maharatna

PSU’s followed by suggesting programs which could be implemented in BHEL to improve the

quality of its processes.

ACHIEVEMENTS

Selected for ‘Shadow the HR Leader’ initiative from NHRD Bangalore to shadow Mr.

Kumar S. Krishnaswamy, Vice president –Clinical Engagement and Global HR Shared

Services- Fortis Healthcare, after clearing a written round and a two interview rounds.

Selections were done from various MBA institutes across the city of Bangalore and Mysore.

Regular contributor of biannual publication “Alliance Insights”.

Active member of Human Resource management club ‘Genesis’.

Secretary of Alumni Association of People’s College of Dental Sciences and Research

Centre (June 2008 – Present).

Active member of organizing committee of People’s College of Dental Sciences and

Research Centre. (2002-2008).

Participated in numerous camps organized for treatment of patients.

Member of Indian Dental Association.

Participated in Indian dental conference as a delegate.

State level basketball player.

Sergeant in NCC at St.Joseph’s Convent School Bhopal, Madhya Pradesh.

Vice Captain of St. Joseph’s Convent School Bhopal, Madhya Pradesh.

Won numerous awards for best orator in debate competitions throughout school and college

life.

References:

Rakshitha Ravi, Area Manager, Retail Clinics, Bangalore Operations . Contact

no:988-***-****

Yashu Sharma, Assistant Manager, Cloudnine Healthcare Facility,Old Airport

Road.Contact no:968-***-****

Contact this candidate