Administrative Assistant Manager
Resume:
Jamie Ely
Stamford, Connecticut **905
*************@*****.***
Professional Experience:
Mercedes-Benz of Greenwich, PENSKE Automotive Group – Greenwich CT February 2012-Present
Administrative Assistant -
• Liaison to Dept of Motor Vehicle clerk of Mercedes-Benz of Greenwich. Assess and edit each deal before it is submitted to the bank/accounting department. Verify all the paperwork in each deal is accurate to avoid any stipulations from the bank or DMV.
• Worked closely with the finance managers helped with paperwork and grew to learn a lot of the finance side of the car business.
• Oversee dealer trades and working with other Mercedes-Benz dealers in the tri-state area. Swapping in and out different vehicles to meet customers’ specific criterion. Requesting payment from our accounting department and receiving payment from the other dealers. Scheduling with trucking companies when to pick up and drop off vehicles from various locations.
• Making sure that all the new vehicles have arrived, are assigned stock numbers and are stocked into our inventory system.
• Monitoring our pre-owned inventory. Stocking in pre-owned vehicles that we take in from trades. Working with banks to make sure payoff and lien release is complete and sent to our office in a timely manner. Handling titles and signing them over to our company.
Sales Receptionist-
• Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, and scheduling appointments.
• Greet customers, determine the purpose of visit, and direct or escort them to specific destinations within the building.
• Transmit information or documents to customers, logging and updating the company’s customer software database.
• Hear and resolve complaints from customers or the public.
• Receive payment and record receipts for services. Handling customer checks and credit cards, inputting the transactions into the accounting system and making sure the money makes it to the safe daily and in a timely manner.
Manhattan Motorcars – New York, NY May 2009-April 2010
Manager’s Assistant-
• Liaison with banks to follow up on payoff and lien release process. Maintained system for vehicles titles.
• Updated and kept track of the website for the entire pre-owned inventory. Provided the specs and options for all of the high-end vehicles that they offered such as; Lamborghini, Rolls-Royce, Bentley, and Porsche.
• Maintained and organized all documentation and paperwork for over $100 million dollars of inventory.
• Made travel arrangements and answered calls for the manager, screened messages, booked appointments.
Matteo’s of Stamford – Stamford CT (Part-time while attending high school/college) January 2007-April 2012
Waitress/Bartender-
• Learned how to multi-task in a high pace environment and developed great people skills.
Education:
Norwalk Community College- January 2012–June 2012
Westchester College– January 2009–January 2010
Volunteer:
Brighton Gardens - May 2008–April 2009
Harvest Time Church– 2013–Present
Additional Skills:
Microsoft Office; PowerPoint, Excel, Outlook, Word
Reynolds&Reynolds, ADP, DealerSocket
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