Customer Service Sales

Sade Shaw

**** ********* ******

Levittown, PA **057

Home: 215-***-****

Other: 215-***-****

*******@*****.***

Summary: Merchandise/ Customer Service Coordinator who is highly energetic,

outgoing and detail- oriented.

In addition handles multiple responsibilities simultaneously while

providing exceptional customer service and cash handling accuracy.

Education:

Sanford-Brown Institute

Medical Assistant Diploma: Trevose, PA

August 2007 to September 2008

Experience:

Marshalls

Langhorne, PA

April 2006 to October 2007

Merchandise/ Customer Service Coordinator

Returned to

November 2009 to Present

. Designs displays to make the store experience interactive and

engaging.

. Direct and supervise employees engage in sales, inventory-taking and

reconciling cash receipts

. Offer exceptional customer service to differentiate and promote the

company brand

. Recommended, selected, and helped locate and obtain merchandise based

on customer needs and desires

. Call other stores within the area to find desired items

. Help customers try on and fit merchandise

. Greet customers and ascertain what each customer wants and needs

. Responds to written and telephone requests for particular items for

customers

. Maintain knowledge of current sales and promotions, policies regarding

payment and exchanges, and security practices

Target October

2011 to January 2012

Langhorne, PA

Overnight Stock Associate

. Unloaded, picked, staged and loaded products for shipping

. Rotated stock by code and receiving date

. Transported goods from racks, shelves and vehicles.

. Replenished floor stock and processed shipments to ensure product

availability for customers

. Upheld stock levels and proper pricing for multiple product lines.

North Tec LLC

May 2010 to June 2011

Bristol, Pa

Line Attendant

. Supervised material flow, storage and global order fulfillment.

. Transported goods from racks, shelves and vehicles.

. Worked at a rapid pace to meet tight deadlines.

. Banded, wrapped, packaged and cleared equipment.

Sonic Restaurant

Levittown, PA April 2009

to February 2010

Crew leader

. Cooked and prepared food for customers according to the corporate

guidelines

. Used an electronic temperature gauge to ensure food is cooked to the

FDA guidelines

. Packaged food, places the food in a bag and delivers the food to the

customer

. Ensured quality assurance in reference to food and customer service

standards

. Directed storage, preparation and serving of refreshments by other

workers at Restaurant

. Called out and verified food orders in drive-in restaurant

. Read food order slip, received verbal instructions as to food required

by patron and prepared food according to instructions

. Cleaned work area and food preparation equipment

Regional Hematology and Oncology Associates

August 2008 to September 2008

Langhorne, PA

Medical Assistant Externship:

. Performed general office duties such as answering telephones, taking

dictation and completing insurance forms and making appointments

. Showed patients to examination rooms and prepared them for the

physician

. Cleaned and sterilized instruments and disposed of contaminated

supplies

. Interviewed patients to obtain medical information and measured their

vital signs, weight, and height

. Recorded patients' medical history, vital statistics and information

such as test results in medical records

. Collected blood, tissue and other laboratory specimens, logged the

specimens, and prepared them for testing

Sesame Place

April 2008 to October 2008

Langhorne, PA

Seasonal Culinary Arts Caf Hostess:

. Sold and served refreshments to customers

. Recorded sales, using cash register

. Delivered orders to kitchens, and picked up and served food when it

was ready

. Brewed coffee and tea, and filled containers with requested beverages

. Scrubbed and polished counters, steam tables, and other equipment, and

cleaned glasses, dishes, and fountain equipment

Bath & Body Works Inc.

October 2007 to January 2008

Langhorne, PA

Seasonal Sales Associate:

. Described merchandise and explained use, operation, and care of

merchandise to customers

. Recommended, selected, and helped locate and obtain merchandise based

on customer needs and desires

. Cleaned shelves, counters, and tables

. Greeted customers and ascertained what each customer wanted and needed

. Ticketed, arranged and displayed merchandise to promote sales

. Computed sales prices, totaled purchases and received and processed

cash and credit payment

*

CERTIFICATIONS/SKILLS:

. Team player

. Excellent multi-tasker

. Strong communication skills

. Cash handling accuracy

. Microsoft Word Experience

. Talent in obtaining/charting vital signs

. Teaching/Coaching abilities

. CPR/First Aid Certification

. OSHA Certificate

. Microsoft Excel Experience

Contact this candidate