Customer Service Assistant

Kasey Michelle Fowler

*** *** *****

Oakboro, NC

704-***-****

**************@*****.***

Objective

Positive, organized, and customer service focused individual seeking an

opportunity to add greater value to prior experience, while contributing to

an organization in order to achieve corporate and personal goals.

Professional Experience

Stanly Manor August 2013 to Present

Certified Nurse's Assistant

. Responsible for providing patient care in a structured nursing home

facility

. Attending to the full, overall care of the patient and their needs

. Taking vital signs

. Maintain accurate records and documenting the patient care and

progress

. Providing a clean, safe, and friendly environment for all patients

Sogo's June 2010 to July 2013

Waitress

. Performed assigned tasks in a timely manner and always excelled in

order to gain above average client satisfaction

. Worked as a team member to make shifts run smoothly and efficiently by

helping others and working in different positions as needed

. Maintained exceptional personal and customer service skills while

receiving orders via phone and in person

. Delegated tasks as appropriate in order to deliver prompt and accurate

orders for clients

S&S Services September 2009 to July 2011

Office Assistant

. Prepared invoices and kept track of the hours for the employees

. Provided excellent customer service by answering phones, emails, and

faxes

. Contacted and prospected different companies that could potentially

utilize S&S Services

. Monitored schedules and appointments

Kathy's Cleaning August 2008 to February 2009

Cleaning Assistant

. Helped manager as needed to meet client satisfaction by cleaning and

staying organized

. Maintained positive work environment and worked respectably with

others personal belongings

Education and Certifications

Stanly Community College Fall 2011 - Present

West Stanly High School June 2011

Diploma

North Carolina Nurse Aide 1 (440378) Obtained August 2012

Cardiopulmonary Resuscitation (CPR) (First Aid) Obtained in March 2013

Basic Life Support Obtained March 2013

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