Customer Service Sales

Location:

Posted:

September 16, 2014

T iara Donaldson

t ***************@*****.***

Objective : To obtain the position of a Prime Flight dispatcher, which will offer a variety of

challenges and responsibilities where my abilities and skills can be fully utilized.

E ducation : Eastern Regional H igh School, Voorhees, NJ

Fashion Classes 2011-2013

Honor Roll 2011-2012

Child Care Classes 2011-2013

Delaware Valley Job Corps, Delaware Valley, NY

Certified for the t rade of Hotel Management

Certified for the t rade of Facility Maintenance

CPR certified

P roficient in Microsoft Word, Excel, PowerPoint, Unimatic, as well as Cargo360

E xperience:

C ustomer Service Agent : Jan 2014- Apr2014 United Cargo Newark, NJ

Serving the customer by responding and fixing errors of booked f lights

Answering phone and t ransferr ing customers to direct lines

Editing Ai rway Bills and processing freight by f l ight numbers and dates

P roviding excellent customer service through emails and via telephone

Sales Associate/Team Lead, June 2013-Dec. 2013 Burlington Coat Factory Elizabeth NJ

Providing excellent customer service to those customers in need

Being on register when extra people were needed for help was also a responsibility of mine

Gathering information about clothes as far as sizes, styles, colors and fabrics to correctly

p ut them where they needed to be.

Marking down prices for special sales and promotions on clothing and shoes

Censoring i tems in the storage area for customer to purchase

Shipment Crew, Oct. 2012-May 2013 Jersey Gardens Mall Old Navy Elizabeth, NJ

Responsibili ties included unloading, as well as unpacking new materials distributed to our

s tore.

S tocking shelves and racks with the new materials

Providing customer service to our guests

Stocking as well as reorganizing

C ashier, June 2011- Oct. 2011 Shopri te Supermarkets Cherry Hi ll, NJ Duties and

responsibilities included me engaging with our customers on an everyday basis to provide

t he best customer service to my ability. Ringing up i tems that the customers wished to

p urchase informing our customers about 0special sales and promotions that our

supermarkets were having, local, as well as nationwide. Stocking as well as reorganizing