Customer Service

References Available Upon Request

Joselyne De Leon

**** ******* *****

San Antonio, Texas 78245

210-***-****

*************@*****.***

QUALIFICATIONS SUMMARY

Seeking a position that utilizes and enhances my skills and qualifications.

• Identify customer needs, recommending appropriate products and solutions.

• Effective problem solver

• Conflict Resolution Skills

• Can implement and adapt to new procedure quickly

• Fluent in Spanish and English

• Proficient with social media outlets

• Proficient with Microsoft Office

EDUCATION

Harlingen High School South

• August 2008- May 2012

• Texas Scholar and Received Distinguished Medals

• Food Handler’s Certified

• Microsoft Word Certified

Texas State Technical College

• August 2012-Present

• Certified as a Nurse Assistant

• Basic payroll knowledge

References Available Upon Request

• CPR certified

WORK EXPERIENCE

The Home depot

• Cashier

• Inventory

• Handled returns

• Cash handling experience

• Sale

• Watch for and recognize security risks and thefts

CNA- Atrium Nursing Home, Harlingen, Texas 2012

• Built rapport with residents

• Supervised meals

• Assisted with medical duties

• Helped with patients daily activities (eat, brushing teeth, etc)

Harlingen Public Library

• Assisted children’s librarian

• Alphabetized books

• Registered new members

• Inventory

• Assisted external groups

References Available Upon Request

Contact this candidate