Phone: 817-***-**** E-mail: **********@*****.***
EXPERIENCE
National Bankruptcy Services
Bankruptcy Specialist (4/2014-current)
. Log files and data entry information
. Prepare proof of claims for filing approval
. Obtain any missing information or documentation from appropriate
parties
. Review court dockets and update client's systems
. Prepare and send amended/Supplemental Proof of Claims when
necessary
Citi
Bankruptcy Specialist 3
POC Referral Auditor (1/2014-2/2014)
. Prep and prepare figures for Proof of Claim referrals
. Send POC referrals to attorneys for processing
. Communicate with attorney to have POC filed in a timely manner
. Validate accuracy of POC's filed to meet Citi standards
POC Auditor (3/2012 - 1/2014)
. Prepare and file proof of claims with correct courts upon
receipt of debtor's notification of bankruptcy.
. Respond to court and attorney inquiries.
. Interpret payment history and explain loan information.
. Audit bankruptcy accounts to ensure accurate coding and
processing in a timely manner in relation to compliance
requirements.
Bank of America
Home Retention Specialist/ Loss Mitigation Specialist (6/2011-3/2012)
. Review FHA mortgage accounts 30-90+ delinquent prior to
proceeding with foreclosure action in order to be compliant with
HUD guidelines.
. Review and documentation will be attempts made, loss mitigation
options offered to the customer, coding changes etc.
. Resolved delinquent home loans through 80+ inbound/outbound
calls, while assisting homeowners to better help understand
mortgage terms. Debt counseled and negotiated payment
arrangements.
. Review client financial information to help them qualify for
mortgage government assistance.
EDUCATION/TRAINING
. Northlake College, Pre-requisition studies for Nursing.
. Preventive Care Clinic, Medical Assistant Externship 240 hours-
EKG, charting,, Coding Vital Signs, Urinalysis, Injections.
. Medical Assistant Program, Concorde career institute- EKG,
Phlebotomy, Injections, Vital Signs, Measurements, Sterile
Technique/Surgical Procedures, Urinalysis, Microbiology, Wound
Care, Casting and First Aid Training.
TECHNICAL SKILLS
? Charting, Computer Applications, Billing and coding,
ICD9, CPT, Medical Terminology, Anatomy and
Physiology. Microsoft (Word, PowerPoint, Excel), AS400, IClear, Pacer,
Vendorscape, Realquest.
[pic]