Customer Service Representative

EDUCATION

Virginia Commonwealth University (VCU)

Bachelor of Science in Business Administration

Graduated, May 2014

GPA: 3.4 /4.0

ACADEMIC ACTIVITIES AND HONORS

. Dean's list, September 2010 - September 2011

. Pi Delta Phi (French National Honor Society), April 2013 to Present

. Certificate of Excellence, 2014 Diversity Case Study Competition

COMMUNICATIONS AND COMPUTER SKILLS

. Bilingual in English and French

. Microsoft Word, Excel, PowerPoint

PROFESSIONAL EXPERIENCE

BookHolders, Richmond, Virginia

Sales Associate, August 2013- February 2014

. Provided customer service support

. Received and distribute books to associates

. Trained associates with sale purchases for books and clothing

VCU Housing and Residence Education, Richmond, Virginia

Student Representative, July 2012 - July 2013

. Educated prospective students on campus life, study programs, and

rules and regulations

. Coordinated freshman orientation, campus visits, and residential life

. Coordinated international student orientation, counseling, and

mentoring

Hollister Clothing Company Fairfax, Virginia

Sales Associate/ Model, July 2012 - May 2013

. Marketed, promoted and modeled company products

. Customer service representative

. Received and organized merchandise

COMMUNITY SERVICE

. Mentored elementary students: Cotonou, Republic of Benin

. Community Service: Paint the Town Green, Richmond, Virginia, Fall 2012

REFERENCES PROVIDED UPON REQUEST

Contact this candidate