Manager Assistant
Resume:
Alyssa DeRego
Las Vegas, NV 89104
**********@*****.***
Objective
To pursue a r ewarding position with your company.
Notable Achievements
CPR Certified <exp. May 2014>
Professional Experience
Downtown Grand Hotel, Las Vegas, NV
Lead Slot Ambassador, 9/2013- 09/2014
Responsible for overseeing the daily operations of the slot floor as well as the promotions b ooth as well as observing the casino floor while interacting with the customers to
ensure a superior customer experience; enroll guests for the loyalty program to include a ccurate and complete data entry. Have complete knowledge of current promotions.
Ensure fellow Ambassadors have complete knowledge and understanding of current promotions. Build and maintain relationships with customers utilizi ng friendly and
polite demeanor. Pay jackpots as well as any hand-pays. Assist with guest opportunities. Fill GCA kiosks/ ticket redemption as needed. Assist with simple game
malfunctions.
Green Valley Ranch Resort, Henderson, NV
Count Team Attendant, 06/2013 -9/2013
Sort and log money and ensure all totals are verified, balanced and recorded to generate and distribute reports and lists. Empty cash cans from the Slot Machines on the
casino floor as well as table games and poker chips.
The D Las Vegas, Las Vegas, NV
Slots Floor Person, 04/2013- 9/2013
Greet guest and provide change and hand paid jackpots. Clear coin and bill accepto rs from any jams. Perform hopper fills on all coin machines. Fill change banks through
cash buys at the cage. Monitor assigned area observing players and machines for honest play. Provide an excellent guest exper ience.
Oral & Maxillofacial Surgery Associates Inc, Honolulu, HI
Front Office Assistant, 06/2010- 02/ 2013
Assist in checking in new patients and providing excellent patient service s to new and returning patients as well as organize and file charts on a daily basis along with assist
referring D octor s’ offices and patients with scheduling appointments. I also am responsible for following up with patients who need to retur n for further treatment. I perform
other duties as assigned by the office manager or as requested by the Doctors. I provide financial services to patients and work out payment agreements to those who are
unable to pay at the time of service.
Windward Community Federal Credit Union, Kailua, HI
Assistant Branch Manager, 03/2009 - 02/2010
Oversee the daily operations of the branch a s well as process and under write loans. My duties also include providing excellent member service and assisting members in
new account transactions such as trust accounts, IRA’s, certificates, and the average checking or savings accounts. I assist the Hea d teller in the operation of running the
teller line and balancing the branch at the end of the day. My additional duties include maintaining professionalism in the w ork environment and providing training and
support to our tellers and head teller as well a s assigning daily duties. In addition to these duties I am also a notary public for credit union members as well as the gene ral
public.
Senior Teller, 03/ 2008- 03/2009 & 03/2010- 03/2010
Assist members with basic banking transactions as well as provide excellent member services. Assist members in new account transactions such as trust accoun ts, IRA’s,
certificates, and the a verage checking or savings accounts. Provide information and applications for new loans or credit cards. Supervise the opera tion of running the teller
line and balancing the branch. My additional duties include maintaining professionalism in the work environment and providing training and support to our tellers as well as
assigning daily duties.
Hawaiian Tel Federal Credit Union, Honolulu, HI
Assistant Branch Supervisor, 01/ 2008 - 03/ 2008
Assist in the daily operations of running the branch, assist members with basic banking transactions as well as provide excel lent member services. Assist membe rs in new
account transactions such as trust accounts, IRA’s, certificates, and your average checking or savings accounts. I also provi de information and applications for new loans or
credit cards and assist with loan closing. Assist in the operation of ru nning and balancing the branch. My additional duties include maintaining professionalism in the work
environment and providing training and support to our tellers.
Senior Teller, 01/ 2006 – 12/ 2008
Assist members with basic banking transactions as well a s provide excellent member services. Assist members in new account transactions such as trust accounts, IRA’s,
certificates, and your average checking or savings accounts. Provide information and applications for new loans and assist wi th loan closing. Assist in the operation of
balancing the branch.
American Savings Bank, Honolulu, HI
Teller I, 2004-2006
Provide customers with financial and new accounts information. Assist with basic teller transactions and account updates. Ass ist the new accounts department in filing new
client signature cards and information.
Education and Training
Heald College, Honolulu, HI
Medical O ffice Administration, 2010
HPD Academy 3 months, 2009
Kapiolani Community College, Honolulu, HI
Accounting/ IT 2002 -2004
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