Customer Service Sales

ALICIA CIOCARI

*** ******** **** **** ****, Pennsylvania 19422

Phone 215-***-****…. E-mail: *************@*****.***

PROFESSIONAL PROFILE

Aggressive and entrepreneurial professional seeking a “business to business” sales

opportunity in the Insurance Industry. Creative, self-starter dedicated to generating sales.

INDUSTRY EXPERIENCE

Property and Casualty License

Life License

Life and Annuities License

Kathleen McManus Nationwide Agency

Erdenheim, PA 19038

October 2013- Present

Associate Agent/Customer Service

An unwavering commitment to customer service, with the ability to build productive

relationships, resolve complex issues and win customer loyalty.

Strategic-relationship/partnership-building skills -- listen attentively, solve problems

creatively, and use tact and diplomacy to find common ground and achieve win-win

outcomes

Salon Dominique May 2011- June 2013

Norristown, Pa

Nail Technician

Beauty Technician/ Inventory Coordinator

Built the “artificial and natural nail services” business. Managed weekly inventory for the

salon as well as sold all types of “beauty supplies and accessories.” Researched the latest

trends, products and techniques for the salon

Citrus Spa and Day Salon June 2006-May 2011

Blue Bell, Pa

Beauty Consultant/Inventory Manager

Responsible for generating new business. Coordinates and manages weekly “beauty

products” inventory. Promotes the sale of skincare, make-up, nail, hair and body products.

Handles all research activities having to do with the latest in “beauty supplies and

applications.”

Jolie Salon and Day Spa November 2003-June 2006

Blue Bell, Pa

Beauty Technician/ Inventory Coordinator

Built the “artificial and natural nail services” business. Managed weekly inventory for the

salon as well as sold all types of “beauty supplies and accessories.” Researched the latest

trends, products and techniques for the salon.

Body Serene November 2002-November2003

Skippack, Pa

Nail Technician/Sales

Nail Technician and seller of nail services, beauty supplies and accessories.

Office Depot November 1999-November 2002

Blue Bell, Pa

Executive Assistant

Worked with regional executives, servicing clients as well as assisting in new business

development. Handled general administrative activities, customer service calls and travel

arrangements for the office. Created “power point” presentations.

Tut Sie Bella November 1998-November 2002

Blue Bell, Pa

Consultant

Worked with beauty salon operators to help build and promote their business. Reviewed

and directed the operator in the areas of sales, making appointments, inventory

management, bookkeeping and display.

Patricia’s

Ambler, Pa

Nail Technician

Provided all types of nail services. Specialized in “skincare and make-up” during the prom

season.

EDUCATION

Cynosure Laser Systems 2007

Blue Bell, Pa

Licensed Cosmetologist and Aesthetician.

Certified to do micro-dermabrasion, as well as the

rejuvenation and treatment of the skin using laser technology.

Lansdale Business School 1998-1999

Lansdale, Pa

Business Courses

ADDITIONAL

Proficient in Excel and Power Point Presentations

Contact this candidate