Service Marketing
Resume:
David W Oliveira
Las Vegas Nevada 89129
*******@*****.***
CAREER OBJECTIVES:
To attain optimum level of responsibility in public relations position while continuing career in
hotel/hospitality industry.
SPECIAL SKILLS:
Consistent verbal communication with and catering to elite clientele; marketing/sales; customer
relations/service; excellent organization, planning and scheduling; computer literate in WP, Micros, Info
genesis, Aloha, 10-key.
EXPERIENCE:
Employer: Bellagio - 9/98-06/13
Position: Room service September 28th, 1998 - December 4th, 2004; Promoted to Butler, Villa
services from December 4, 2004 - June 21, 2013
Duties: Butler. To provide specialized service to V-VIP guests; extensive knowledge in butler
duties to include: Preparing guest profile, amenities before arrival. Greet guests upon arrival and
escorts to Villa; Serves beverages, snacks, meals, hors d'oeuvres; Arranges all reservations for
restaurants, shows and all services; Work with all departments of the hotel, especially Villa
Manager, Coordinator and Casino Host, to assure all guest requests are met; Perform all other
duties expected from a Butler.
Employer: Las Vegas Hilton Corporation (Andiamo)-5/85-09/98
Position: Gourmet Food Server
Duties: Front marketing food server in specialty gourmet room catering primarily to
sophisticated clientele requiring special care and attention in a high activity atmosphere; general
knowledge of hotel/casino operations. Catering and bartending for selected functions of various
natures since 1989. Knowledge in international clientele, domestic clientele; extensive
knowledge in wine/spirits, food and all beverages.
SPECIAL INTERESTS:
Public relations; marketing; communications; physical fitness, extensive wine and food knowledge.
REFERENCES:
Raymond Lujan, Gourmet Food Server
LVH
Phone: 702-***-****
Laura Tien, Lead Butler
Villa Services at Bellagio Hotel and Casino
Phone: 702-***-****
Lee Gagnon
Food and Beverage Director, Golden Nugget
Phone: 702-***-****
Lawrence Rosetti
Coldwell Banker Premier Company
Phone:702-***-****
Contact this candidate