Antonina R. Ortiz
Unit *** Acacia Bldg., Hampstead Gardens, V. Mapa Ext., Sta. Mesa, Mla
Mobile No. : 092*-***-****
Email Address : *************@*****.***
BUSINESS SYSTEMS ANALYST/TECHNICAL WRITER
CORE COMPETENCIES
Business/Systems Analysis and Design
Technical Writing/System Documentation
Data & Requirements Gathering
Programming and SQL Scripting
Process Mapping & Workflow Analysis
Relational Database Design using Entity Relationship Diagram (ERD)
Project Management
UML Modelling Tools
TECHNICAL SUMMARY
. Operating System - Windows Operating System
. Database - MS SQL Server 7.0/2008, Progress, MS Access
. Development Tools - Visual Basic 6 and VB.net, Cobol
. MS Application Tools - MS Word, Excel, Powerpoint, MS Project
Software
. Software Tools used for Technical Writing - MS Word, Visio, Snagit,
Paint
WORK EXPERIENCE
Interim Employment Related Activities
. Private Tutor in English and Math subjects ( November 2013 - present)
. Freelance Business/Systems Analyst - Analysis, design, and
implementation of the Billing System of Hampstead Gardens Condominium
Corp. This is a project-based contract (March 2013 - September 2013)
Project Manager/Business-Systems Analyst, Remax International, Inc., Pasig
City (Jan. 2008 - Dec. 2010)
. Successfully managed a team of programmers and supervised the design
and implementation of banking applications. These were written in
Visual Basic 6 and VB6.net. Below are the systems we implemented:
> Outward Check Clearing System
> Inward Check Clearing System
> Signature Conversion System
. Worked closely with clients to gather and analyze business
requirements. Supervised translation of these requirements into
Functional Specifications to ensure that the system fulfills the
Business Requirements.
. Designed and presented technical proposals to clients.
. Analyzed and documented current business processes ("as is" model) and
the improved/streamlined ("to be" model).
. Defined and managed project scope, goals, and objectives in
collaboration with stakeholders. Developed full-scale project plans
and associated communication documents, and deliverables.
. Wrote/Prepared technical writing/system documentation such as Business
Requirements specifications, Technical Functional Specifications,
Detailed System Design, Entity Relationship Diagram (ERD)/data
models, Process Flowcharts, User Procedure manuals, Installation
manuals, and other communication documents.
Systems Analyst/Database Administrator,Trinity Insurance, Inc., Makati City
(March 2004 - June 2006)
. Gathered and managed business requirements specifications of the
Integrated Insurance Brokerage System and liaised these to our third-
party software developer for the development of source codes.
. Worked closely with the developers to ensure that the design and
functionality of the system fulfills the Business Requirements.
Trained end-users on how to use the new system.
. Developed SQL scripts to generate daily and monthly management
reportorial requirements.
. Generated and documented test script/test cases to ensure that the new
system was producing the accurate results. Trained end-users on how to
use the new Integrated Insurance Brokerage System.
. Managed data migration activities from existing database to the new
system database using ODBC and SQL scripting.
. Performed simple database Administration tasks such as backup and
recovery procedures.
MIS Supervisor/Systems Analyst, Sterling Tobacco Corp., Mandaluyong City
(Jan. 2000 - Dec. 2003)
. Supervised the development and implementation of Executive Information
System (EIS) that resulted in fast transmission of sales and payment
transactions from all depots to the host database in Head Office via
dial-up.
. Managed business requirements specifications and liaised these to our
third-party software developer for the development of source codes.
. Worked closely with the developers to ensure that the design and
functionality of the system fulfills the Business Requirements.
. Maintained/Revised the existing Retail Distribution Management System.
The system handled the functions of order entry, billing, collections,
inventory, and Accounts Receivables.
. Prepared technical writing/system documentation such as Business
Requirements specifications, Technical Functional Specifications,
Detailed System Design, Entity Relationship Diagram (ERD)/data
models, Process Flowcharts, User Procedure manuals, and Reference
manuals.
Systems Analyst, Philippine Exporters Confederation, Pasay City (June 1996
- Oct. 1999)
. Developed and implemented the Human Resource Information System (HRIS)
and Inventory System that resulted to an increased employee
productivity and streamlined business processes and procedures.
Developed in Progress.
. Revised and maintained Time Keeping System to conform to the needs of
management and system users.
. Prepared technical writing/system documentation such as Process
Flowcharts, User Procedure manuals, and Reference manuals.
Programmer, College Assurance Plan, Makati City (July 1992 - April 1996)
. Performed programming jobs using Clipper. Maintained existing systems
and performed system modification as needed.
. Developed and implemented Sales Associates Monitoring system.
Managed an internet caf - August 2006 - December 2007
EDUCATION & SPECIAL STUDY
. B.S. Industrial Engineering - Adamson University, 1991
. Computer Programming, Systems Analysis & Design - Institute of
Advanced Computer Technology (I/ACT - a subsidiary of SGV), 1992
TRAININGS ATTENDED
. Relational Analysis and Design - conducted by Professional Systems
Synergy, Inc. (PSSI) on August 1997
. Technical Writing - conducted by Ms. Adelina Ranosa Rex on May 2005
. Project Management - conducted by Juthrie Johnson on April 2007
PERSONAL INFORMATION
. Civil Status - Single
. Career Service Professional Eligible [pic]