Customer Service Sales

Shanika Aarons

***** *** **, ***** ***** Park, NY 11436 347-***-**** *********@*****.***

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Objective A background in sales and fashion currently seeking positions with potential for growth.

Experience 03/14-06/14 Client Manager, MMP Logistics & EPS Freight

Verify and keep records on incoming and outgoing items goods and

prepare items for shipment.

Determine the method of shipment, using knowledge of shipping

procedures, routes, and rates.

Compare the amount and identification numbers of merchandise against

orders.

Trace missing or misplaced shipments.

01/14- 04/14 Work At Home- Customer Service, TREC Global

Make outbound calls to potential clients in order to set up appointments in

behalf of Automotive Platinum Card.

Perform data entry services for the company in regards to punching in

customer information, call logs and successful appointments.

Responded to a large volume of telephone and email inquiries from

customers, in a courteous and professional manner.

Establish best and quality practices in callback duties.

10/12- 2/14 Survey Agent, ARK Teleservices.

Make outbound calls to companies and collect data.

Demonstrated mastery of customer service call script within specified

time frames.

01/12- 04/12 Customer Service, A Better World Realty.

Provide customers with product knowledge of New-York and Florida real

estate.

Provide customers with knowledge of the benefits of home ownership

Provide quality service to customers using sale techniques.

06/07-12/07 Assistant Designer, Sherwood Studio.

Sew and design garments.

Assisted in promoting and organizing new Fashions.

10/06- 04/07 Sale Associate, J Crew.

Assisted customers with purchases and other related duties.

Inventory control and merchandise maintenance and sales.

. 10/03-01/06 Seasonal Sale Associate, Filenes.

Assisted customers with purchases in different departments.

Performed inventory of items available in store.

Shanika Aarons

11764 140th Street, S. Ozone Park, NY 11436,347-***-**** *********@*****.***

Internship Kultjah Norwalk, CT

Fashion Designer

Design and sewed garments that are to be sold.

Help organized and promote sales.

Joan's Bridal Shop Bridgeport, CT

Customer Service

Customer Service.

Maintained and merchandise selling floor.

Answered and directed telephone calls.

Garnietex International Corporation NY,NY

Fashion Designer

Work with Designer to come up with new Fashions.

Design sample pieces for production.

Education 01/04 - 06/06 Gibbs College Norwalk, CT

Associate Degree in Fashion Design & Merchandising.

References References are available on request.

Shanika Aarons

11764 140th Street, S. Ozone Park, NY 11436,347-***-**** *********@*****.***

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