ERICA DYLEY
#*
Cocoa, FL *****
Phone: 843-***-****
*.**********@*****.***
Ability Summary
VERY QUICK LEARNER,PATIENT AND ABLE TO ADAPT QUICKLY IN NEW WORK ENVIRONMENT.I HAVE GREAT CUSTOMER SERVICE AND ORGANIZATIONAL SKILLS
Employment History
Crew Member, Counter and Rental Clerks
05/2013 - 02/2014 Mcdonalds 417 Denbigh blbd, Newport News, VA
Adequately take customers order, take payment, and
tender correct change from register to the customer.Duties may include fixing drinks preparing order and presenting the order to the customer in a timely manner.
Housekeeper, Maids and Housekeeping Cleaners
11/2012 - 03/2013 Hospital Housekeeping Services Rockledge, FL
Perform any combination of light cleaning duties to maintain private households or commercial establishments, such as hotels and hospitals, in a clean and orderly manner. Duties may include making beds, replenishing linens, cleaning rooms and halls, and vacuuming.
Food Service Spec, Cooks, All Other
08/2008 - 08/2011 U.S ARMY Orlando, FL
Prepare, cook, and serve meals to all military personnel on reserve duty.Maintain cleanliness of kitchen area and supplies. Duties may also include assisting other units in any way possible.
Housekeeper, Maids and Housekeeping Cleaners
09/2010 - 03/2011 Crothal Inc. Rockledge, FL
Maintain cleanliness of outside and inside hospital areas
clean bathrooms in patient room
clean public restrooms
dust all vents and underneath patient beds
clean lightswitches and anything with handles in patient room
make up patient bed
sweep and mop floor
CSR/Inbound Agent, Telemarketers
09/2007 - 03/2008 Protocol 255 Sykes Creek, Merritt Island, FL
Assist current and prospective customers with questions or concerns about their healthcare plan,benefits and the program offered.Schedule and reschedule appointments for seminars in correct city and state for prospective clients.
Cashier, Checker, Cashiers
11/2006 - 09/2007 7-Eleven Merritt Island, FL
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks. Stock shelves,freezers,restrooms and unload truck.
Education and Training
Completion Date Issuing Institution Location Qualification Course of Study
09/2005 DEPT. OF EDUCATION FL General Educational Development (GED) Certificate DEPT. OF EDUCATION
Detailed References
Lacorya Mccloud, Crew Trainer
Mcdonalds
498 Catalina Way, Apt 10
Newport News, VA 23608
Business reference known for 2 year(s).
Priscilla Guynn, Guest Service Manager
Mcdonalds
417 Denbigh Blvd
Newport News, VA 23608
Supervisor reference known for 1 year(s).