Customer Service Manager
Resume:
KORI HALL
**** ******** ***** **. ******** City, TX 77459 •832-***-****
****.*.****@*****.***
OBJECTIVE
OBJECTIVE
A position where my extensive experience can contribute to your customers' satisfaction and
your company's success.
your
Skills:
Skills:
§ Communication skills:
Small groups
Business
Interpersonal
Intrapersonal
Rapport
§ Microsoft Excel
§ Microsoft Word
§ Direct marketer
§ PowerPoint
§ Microsoft outlook
§ Multi-telephone line
§ Fax, copy, print
§ Customer service
§ Conduct inventory
§ Customer service skills
Work Experience:
Work
Hertz Rental Car
March 2014- Present
Manger Trainee
Sales based entry level management position where I provide outstanding customer service.
Effectively grow the business by going on sales and service calls to gain and maintain both
new and existing accounts. Protect company assets through enforcement of company policies.
Protect
Ensures a positive customer experience by effective management of rental process to include
Ensures
qualifying the renter and completing contracts. Obtaining P.O's and R.O's from repair
qualifying
facilities and staying in constant contact with both repair facilities and insurance providers to
facilities
ensure authorized rental days as well as repair completion dates.
Chick Fil A
Chick
January 2011- March 2013
Drive-thru director
Oversee store and employees. Make managerial decisions. Work with a group of directors to
come up with new ideas for improving the store and customer service.
come
Joe’s Crab Shack
August 2010- December 2010
Waitress/ shift leader
Provide excellent customer service. Ensure guest satisfaction. Oversee employees making sure
their duties are taking care of.
Education:
Education:
BA- Bachelor’s of Liberal and Fine Arts
Concentration: Communication Studies, 2013
University of Texas at San Antonio
GPA: 2.6
BA- Bachelors of Liberal and Fine Arts
BA-
Concentration: Communication, 2010
Angelo State University- San Angelo
GPA: 3.11
Dean’s List Recipient: 2008-2010
2008-2010
References:
References:
Morgan Simpson
Hertz
Branch Manager
Gil Almaraz
Gil
Chick Fil A
Manager
Jeremy Neeville
Joe’s Crab Shack
Manager
Contact this candidate