Customer Service Human Resources

BRIAN LEAHY

*** ********* ****, *********, ** ***24

*******@*****.*** 203-***-****

Recent college graduate with a degree in Industrial Organizational

Psychology is eager to apply knowledge of psychology and work principles to

a human resources position. Proven ability to take on new tasks and

achieve positive results. Extremely motivated, hard-working and looking to

expand upon my educational experience.

EDUCATION:

B.S., Industrial-Organizational Psychology, concentration in Psychology of

Work, Eastern Connecticut State University, Willimantic, CT, 2014

GPA: 3.04

Honors: Dean's List fall 2012

PROFESSIONAL EXPERIENCE:

Package Handler January to

June 2014

FedEx Ground, Willington, CT

. Loaded packages into trucks in organized manner to allow safe transit

for packages.

. Followed safety guidelines while working independently and efficiently.

Office Assistant September 2013 to March

2014

Eastern's Office of AccessAbility, Willimantic, CT

. Proctored tests for students needing accommodation or adaptive

equipment.

. Scanned or typed class notes for students and served as a reader or

scribe for testing.

. Worked reception desk answering incoming calls and providing

professional and courteous customer service.

Camp Counselor June 2011 to August

2014

The Arc of New London County, Waterford, CT

. Provided a safe and enjoyable camp experience to adults and children

with developmental disabilities.

. Assisted with activities of daily living and facilitation of recreation

programs.

Team Member June 2008 to June 2010

D'Angelo Grilled Sandwiches, Fairfield, CT

. Took customer orders at counter and over the phone and prepared food

while providing friendly and efficient customer service.

. Cleaned the store and stocked products throughout the day and helped

with closing and opening duties.

TECHNICAL SKILLS:

Microsoft Word, Excel, PowerPoint and Publisher

SPSS statistical analysis program

VOLUNTEER ACTIVITIES:

Bald Eagle Commons Community for Active Adults, West Milford, NJ, 2007 to

2010

Prepared and served food and drinks to residents at monthly functions. Set

up hall with tables and decorations and cleaned up after meals.

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