Service Representative Data Entry

Robin L Williams

E mail: ******************@*****.*** C: 270-***-****

Objective

To obtain a position that will allow me to grow both professionally and personally.

Employment History

Navigator/Coordinator August 2014 September 2014

Moveline( a.com Startup) Las Vegas, NV

Interfaced with providers to book and schedule moves.

●

Communicated specific information on a fixed schedule with

●

customers, drivers, dispatchers, and moving company’s coordinators.

Educated drivers, dispatchers and coordinators about Moveline

●

policies and procedures.

Professionally and effectively managed protest procures with

●

customers and suppliers in the rare but emotionally charged situations

where the circumstances of the move changed last minute.

Performed video chats on FaceTime or Skype with customers as

●

needed to evaluate changes to a move or during protest procedure.

Daily phone and email communications with customers and

●

providers.

Teacher August 2012 August 2014

Kinder Prep Academy, Las Vegas, NV

Teacher in 1 Year old classroom 5 months

●

Teacher in 2 Year old toddler classroom 6 months

●

Teacher's aide in 1 year old classroom 6 months

●

Writing themed weekly lesson plans each week

●

Maintaining a structured and academic daily schedule

●

Creating and maintaining a fun, positive, and safe environment.

●

Maintaining positive parent teacher relations

●

Maintaining daily reports on all children in the classroom

●

Provide Prospective clients with tours of the school and highlight the

●

care and curriculum that we provide

Robin L Williams

E mail: ******************@*****.*** C: 270-***-****

Consumer Service Representative February 2012 May 2012

Fruit Of the Loom, Bowling Green, KY

Assisted Consumers over the phone with product questions, returns,

●

refunds, and exchange.

Kept inventory of stock, unloaded and put stock in to inventory

●

Data entry for consumer information and processed replacement orders.

●

Received and processed all mail for the consumer service department

●

Worked in an inbound queue with other consumer representatives to

●

provide low call wait times

Head Teacher May2008 February 2012

MySchool Childcare, Bowling Green, KY

Head teacher in Toddler 1 classroom with 4 teachers and 12 children.

●

Trained other teachers and on company and state Policy and Procedures

●

Handling medication logs and confidential incident forms

●

Phone experience, such as, calling the children’s parents whenever a

●

problem arises.

Keep parent teacher relations positive in a high stress setting.

●

Created, and maintain daily schedule for the room.

●

Skills Summary

Ability to de escalate situations

CPR And First Aid Certified

Experience with Government Rules and Regulations

Great Customer relation back ground

General Office Skills.

Quick Learner able to pick up new task quickly.

Able to adapt to ever changing work pace.

Windows and Apple operating systems.

Microsoft Office suite.

Use of multiple cloud resource management tools.

Able to multitask multiple projects at task at the same time

Robin L Williams

E mail: ******************@*****.*** C: 270-***-****

and prioritize them.

Education

Home Schooled.

References

Available upon request.

Contact this candidate