Customer Service High School

antoinette bailey

Queens, NY

******************@*****.*** - 347-***-****

WORK EXPERIENCE

Cashier/Sales Associate

kmart - East Stroudsburg, PA - March 2013 to June 2014

Responsibilities

-build loyal clintele through friendly interaction

-Greet customers as they arrived.

-direct them to merchandise they desired

-operate cash register adding machine in order to manage cash for sold items

- make sure the station is sanitize

-balance all transactions at the end of the day for cash reconciliation

-optimistic attitude with customer and co-worker

-well organize

Accomplishments

Learning how to interact with co-worker being open minded to new experience and willing to engage in new

ideas as a team effort to making the company a better safer environment for our customers.

Skills Used

Great communication skills

Patients

Organize

Group effort

New ideas

Cashier/ Customer Service

target - Forest Hills, NY - May 2012 to January 2013

Responsibilities

-process payment

-helping customers feel satisfied

-stocking products on shelves

-answering customer phone calls

-knowledge company products

Accomplishments

Being patients able to know customers intrest even when they undecied on the item they desire helping

customers feel satisfied with their new products.

Skills Used

Fast pace

Critical thinking

Punctual

Greet customers

Optimistic attitude

Purchase items

Making sure custimers get their exact change

Cashier

Mc donalds - Queens, NY - February 2011 to April 2012

Responsibilities

-maintain high standards of customers service dring high-volume fast pace operation

-resolve complains promptly, and professionlly

-handle credit transaction

-took initative to find extra tasks when scheduled duties were complete

-master point of service computer system for automated order taking

Accomplishments

Maintaing High volume of fast pace multitasking with diffrent assignments quick and accurately working well

under pressure.

Skills Used

Flexable availability

dedication

great work ethic

multitask

motivated

Work well under pressure

communicate clearly and positively with coworkers and managers

Friendly attitude

EDUCATION

high school diploma

east stroudsburg - Pennsylvania

2010 to 2013

SKILLS

ability to plan, organize prioritize work, attentiveness, flexable and detail oriented as well as ability to work in

a team structure.

CERTIFICATIONS

National work readiness credential issued by governor Cuomo

Provied workforce prepration trainers, and instructors with information on how to help entry-level job seekers

develop the skills and knowledge necessary to meet the standards and quality assesments define by the work

readiness credential.

Contact this candidate