Manager Management
Resume:
Erik Smith
Mobile: 704-***-**** . ************@*******.***
**** **** ***** **. . ************, NC 28078
Summary of Qualifications
Diligent professional with over 15 years of progressive experience in
Supply Chain, Operations, and Material Management; demonstrates firm grasp
of various business organization methodologies.
. Leverages practical experience to anticipate issues, recognize process
constraints, and devise effective solutions.
. Delivers impressive results, driving significant cost savings, and
improvements in efficiency/accuracy.
. Offers track record of success in achieving considerable reduction in
material variances, directing operations at startup facilities, and
developing and implementing standard operating procedures and managing
projects.
. Focus effort to provide steady leadership, associate development, team
building, and process improvements.
. Proficient with ERP, ADC, and WMS tools and applications including
Manhattan WMOS, RedPrairie, SAP, AS/400, Oracle, Sage- Adonix, and MS
Office Suite.
Professional Experience
Exel, Inc. Charlotte, NC June 2010-Present
Operations Manager (Interim), Anna's Linens Regional Distribution Center
. First Point of contact for customer AP/AR, Import, Drayage,
Transportation, Logistics, and IT.
. Safety Committee Champion- Current site record of over 500 Days without a
Lost Time Accident/ Injury.
. Manage labor and production plan multi-shift operation reducing overtime
from under 17% to 3%.
. Focusing on Lean initiatives to decrease downtime, increase throughput
and production rates.
. Reduced cost per unit processed by 8.1% and site inventory shrink reduced
to less than .1%.
. Implemented task based Cycle-Count Program
. Reduce Detention, Demurrage, and unplanned transportation expenses by 13%
. Vendor Compliance Tracking- Product and Packaging Quality Audits &
Shipment Accuracy
. Effectively mange team through new WMOS "Go Live" coinciding with site
relocation.
. Implemented employee observation program, individual productivity
tracking and performance standards.
. Work with WMOS development team for improvement systematic reporting
tools and WMS user functionality.
Foxtail Foods - Perkins/Marie Callender's Restaurant & Bakery, Fairfield,
Ohio Aug. 2008-Mar. 2010
Materials & Warehouse Manager, Perkins Restaurant & Bakery
. Executed material control in fast-paced food processing plant during
change management/multi-plant consolidation.
. Implemented cycle-count program, resolving inventory accuracy issues at
all levels.
. Eliminated production and customer stock outs, accomplished 63% decrease
in waste, and corrected material misuse, saving company over $350,000.
. Developed and implemented policies and procedures to resolve material-
related issues both for finished goods and production supplies,
significantly reducing production downtime and associated missed sales.
. Led workers to achieve 99.8% inventory accuracy rate with zero customer
shortages and mere $50 variance, substantial improvement over previous
quarterly audits, which revealed between $300,000 and $400,000 in write-
offs.
. Held responsibility for successful rollout of the RF-based WMS/ERP
module, assembling and directing delivery team and training staff in
using tool, following correct procedures and methods for driving
accuracy.
. Restructured department and redefined job roles, streamlining workloads
by segmenting and focusing assignments and enabling team to more quickly
identify and address root causes of issues; established KPIs and SOPs.
Interstate Warehousing, Inc., Hamilton, Ohio June 2007-Aug. 2008
Distribution Manager, General Mills
. Focused efforts on KPI management, achieving increase in efficiency of 45
cases per labor hour by implementing individual productivity standards
and leading to 12% reduction in handling, product loss, and shipment
claims.
. Decreased overtime facility-wide by cross-training staff and introducing
shift changes; tracked daily production results.
. Played key role in securing ongoing partnership with General Mills,
leading team building activities and delivering training to divided
workgroups in order to achieve greater internal collaboration.
Erik Smith
Page 2
Exel, Inc. (Multiple Locations) Sept. 2004-June 2007
The J.M. Smucker Company Mixing Center, Cincinnati, Ohio
Operations Supervisor
. Oversaw operations at 1.1 million square-foot facility with 200 full-time
and part-time associates.
. Led employees through facility's transition from 50-SKU site to 700-SKU
distribution center; managed labor and workload planning for 24-hour
operation and evaluated worker performance.
. Developed leadership team, directing hiring process and training new
hires, facilitating employees' understanding of Exel's principles and
philosophies, and enabling seamless assimilation into company's corporate
structure.
. Created daily production results and maintained associated database.
Exel Inc.- ToysRUs.com, Groveport, Ohio
Operations Supervisor
. Provided staff onboarding, training, and supervision for newly acquired
account; educated employees previously inexperienced in distribution
warehouse setting in order/pallet picking, packing, and shipping.
. Laid foundation for successful partnership; Exel was recognized as
client's Logistics Partner of the Year in 2006 and the Groveport center
as its Fulfillment Center of the Year in 2009.
Exel Inc.- Tropicana Products, Inc. Distribution Center, Cincinnati, Ohio
Operations Supervisor
. Introduced capacity-rail backhaul program, initiating practice of
utilizing shipping space in vacant rail cars returning to plants;
resulted in increased profit margin of approximately $4,500 weekly.
. Implemented improved onboarding and training programs, reducing time
required to produce fully independent new hires from three weeks to one
week.
. Provided framework for consistency, quality, and excellent customer
service; supplied associates with daily tactical supervision and
accountability.
United Parcel Service of America, Inc., Sharonville, Ohio June 2000-
Aug. 2004
Front-Line Operations Supervisor
. Trained, supervised, and motivated as many as 25 full- and part-time
drivers, ensuring proper job setup/staffing and that procedures were
followed to complete tasks during hub-sort, -load, and -delivery
operation.
. Served on Job Hazard Analysis and Health and Safety committees; pioneered
successful incentive program that rewarded employees for identifying and
communicating potential risks.
Education
Bachelor of Business Administration, Miami University, Oxford, Ohio Dec.
2003
Focus: Strategic Management and International Economics
Relevant Coursework: Cost Accounting, Operations Management, Labor
Relations/Negotiation, Financial Analysis, Information Systems, and
Supply Chain Management
International Study, Chitradurga, Karnatka, India Sept. 1999- Mar. 2000
Tutor & English Instructor for respected Swamiji in southern
province.
The Association of Operations Management (APICS), Charlotte Chapter 2010
Member I.D. - 1754943.
Erik Smith
Home: 704-***-**** . ************@*******.***
9318 Twin Trail Dr. . Huntersville, NC 28078
References
Skip Riley
General Manager
Exel, Inc.
10210 Princeton Glendale Rd
Cincinnati, OH 45246
****.*****@****.***
Joe Reinhardt
General Manager
Foxtail Foods
6880 Fairfield Business Center Dr.
Fairfield, OH 45014
***.*********@************.***
Anthony Fox
General Manager
Exel Inc.
400 Dividend Dr. Suite 100
Coppell, TX 75019
*******.*.***@****.***
Igor Bukhshteyn
Anna's Linens
Distribution and Logistics Manager
714-***-**** X 1817
****.**********@***********.***
Dave Baker
Transportation Analyst
Transplace
****.*****@**********.***
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