hotel manager
Resume:
TWILA MIA BRYSON
*** *******'s Pond Court
Alpharetta, Ga. 30022
C A R E E R O B J E C T I V E
A challenging position in the Hospitality Industry leading to greater
responsibility and opportunity
E D U C A T I O N
Northeast High School
August 1991 - June 1995
1649 Upper River Road
Graduated: June l995
Macon, Georgia 31202
Received High School Diploma
E X P E R I E N C E
Hotel Manager
Extended Stay Deluxe Hotel
1950 Rock Mill Road
Alpharetta GA 30022
November 2007 - Present
Provide overall leadership, guidance, and direction to the hotel management
team of 8-10 employees. Management teams consists handling guest relations
with any in-house guests, payroll for employees, monitor the housekeepers,
account receivable,order hotel supplies, risk management training for
employees, sales calls for new business or existing clients.
Front Office Manager
Extended Stay Deluxe Hotel
3980 Riverside Drive
Macon GA 31201
June 2004-November 2007
Monitor 4-6 housekeepers, input payroll for twelve employees, develop work
schedules, handle direct bills, take sales calls, and when necessary,
conduct hiring interviews, and releases. In General Manager's absence;
order supplies, prepare labor and tracking report, weekly occupancy
forecast report, and monitor incoming email from Corporate. As Guest
Service Representative, 2004-2005, I was responsible for guest check-in/out
and providing daily hospitality services to an average 45 guests. Services
provided include tour information, dining and entertainment
recommendations.
Collector
Advance Bureau of Collections
135 Lamar Street
Macon GA 31214
December 1999 - October 2000
Contact debtors to collect delinquent payments. When necessary, utilized
various websites to locate debtors. Set up interviews with debtors to
establish re-payment plans. Perform duties as cashier when debtors came in
to make payment.
Order Processor (by Phone) (Part-time) STEAK-OUT
2778 Riverside Drive
Macon GA 31201
November 2000 - April 2005
Jan 1997 - May 1998
Feb 1996 - June 1996
May 1994 -May 1995
Took customer food orders, by phone, of steak delivery franchise. Prior to
passing order to cook, insured orders were accurate by verifying with
customer. While order was being prepared, I bagged the salad and
condiments for the order. Once orders had been prepared, I bagged the
order and placed it on the route table for the next available driver. When
needed, I provided specific delivery instructions to the driver. I was
also responsible for closing the store. Closing included restocking the
restaurant cooler with salads and condiments, cleaning the teapot, mopping
the floor, cleaning phone area and restocking order forms for next day.
Collector
Advance Bureau of Collections
135 Lamar Street
Macon GA 31214
December 1999 - October 2000
Contacted debtors to collect delinquent payments. When necessary,
utilized various websites to locate debtors. Set up interviews with
debtors to establish re-payment plans. Perform duties as cashier when
debtors came in to make payment.
Warehouse Worker/Shipping and Receiving The Bibb
Company
Weaver Road
Macon GA 31201
September 1998 - April 1999
Pulled orders from warehouse based on written invoice. Verified warehouse
orders were accurate and the appropriate truck driver picked-up the order.
Assembly Line Worker
PARAGON TRADE BRAND, INC
7510 Industrial Hwy
Macon GA 31206
June l996- Jan 1997
Work in "sticker shop" where my responsibility was to make sure every bag
of Pampers had the proper labeling for packaging. Followed all safety
regulations.
Hostess
APPLEBEE'S NEIGHBORHOOD
Bar and Grill
3652 Eisenhower Parkway
Macon GA
31206
October l995 - Feb 1996
Greeted customers and sat them in the area of their choice. Once seated, I
advise them of the on going promotions. Answered phone, provided answers
to callers' questions, and then referred calls requiring managerial
attention to the appropriate individual.
R E F E R E N C E S
Linda K. Hall
110 Greystone Drive
Macon GA 31211
Employment: Trane
Position: Maintenance Electrician
Mrs Irene Thompson
133 Gates Road
Lizella GA 31052
Employment: Retired (Civil Service)
Mrs. Julia Thomas
2632 Coral Way
Macon GA 31201
Employment: Sales Coordinator
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