Customer Service Data Entry

Location:

Posted:

September 13, 2014

LISA JOHNSON-FOTTY

*****-**@*******.***

professional summary

Experienced, detail-orientated laboratory assistant with exceptional knowledge and performance

in phlebotomy. Strict adherence to proper protocol and regulations involved as outlined in

procedural manuals. Competent in data entry, processing and handling of laboratory specimens.

Excellent in customer service.

Licenses

Basic Medical Laboratory Assistant Certification obtained from Northern Alberta Institute of

Technology in Edmonton. AB in June 2005.

Professional Experience

IOP PHLEBOTOMIST, Feb 2012 to Jul 2014

LABCORP-Phoenix, AZ

Was the sole phlebotomist in an 8 Dr. Medical Clinic. Performed all data entry, phlebotomy and

processing of all specimens for an average of 50 patients per day. Conducted supply ordering,

patient tracking information and all other aspects involved in the proper day to day operations of

the laboratory.

LABORATORY ASSISTANT, Oct 2006 to Nov 2010

ALBERTA HEALTH SERVICES-Red Deer, AB

Worked as part of a team to perform collection of all phlebotomy specimens throughout the

hospital including ICU and Emergency. Manned the specimen receiving and distribution area and

performed data entry.

PHLEBOTOMIST, July 2005 to Oct 2006

UNIVERSITY HOSPITAL OF ALBERTA-Edmonton, AB

Collected laboratory specimens, performing both venous and capillary draws in all areas of the

hospital. Obtained specialized training in pediatric venous draws as I also collected specimens

from the attached Stollery Childrens Hospital.