Customer Service Sales
Resume:
Katelyn Arroyo
***** ***** **** **, *******, TX *7041
***********@*****.***
1. Accountable Retail Associate demonstrating a high level of ownership
Summary
and initiative. Quick and effective at decision making, while
maintaining excellent customer service throughout the sales process.
2. Retail Sales Associate with 2years in upscale retail apparel, shoe and
jewelry sales. Enjoys helping customers find products to meet their
needs
3. Solid computer skills.
4. Excellent working knowledge using Microsoft Excel, Microsoft Word
5. Ability to train, motivate, and supervise customer service employees.
6. A team player, acknowledged as “Total Quality Customer Service
Professional.”
Approachable Excellent time management
• •
Highlights
Flexible Analytical
• •
Dedicated team player Typing speed 35 WPM
• •
Reliable and dependable Exact Software
• •
Bilingual Resolution oriented
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Family Thrift Center, Houston, TX 08/2012
Employment
09/2014
Customer Service / Cashier / Floor recovery
1. Quickly and effectively solve customer challenges.
2. Maintain quality control/satisfaction records, constantly
seeking new ways to improve customer service.
3. Computed sales prices, total purchases and processed
payments. Worked as a team member to provide the
highest level of service to customers.
4. Operated a cash register to process cash, check and
credit card transactions
5. .Maintained friendly and professional customer
interactions
Cypress Ridge High School, Houston, TX 2014
Education
Continuing education in Criminal Justice.
References
Zussette Arroyo
Sales Associate
Macys
Maria Elizalde
Ultrasound
Kelsey Seybold Clinic
Carina Sanchez
Sales Associate
Memorial City Mall
Vivian Fuentes
Child care
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