N isha Gulati
*** *, ****** ****** *** City, Indirapuram
Ghaziabad -201014
Emai l: n ****.******@*****.***
OBJECT IVE:-
Seeking a position as per my profile where my extensive experience will be further
developed and utilized.
SUMMARY:-
8+ years of experience in Patent Filing, Patent & Trademark Prosecution Docketing,
I DS Preparations, OART Preparations, Status Updates from Clients or Outside
Counsel.
WORK EXPER IENCE:-
1. Clai rvolex Knowledge P rocess Pvt. Ltd, Legal Outsourcing.,
Gurgaon
Duration: June 2011 to June 2013
Sr. IPSE Docketing
Patent & T rademark Docketing Services
> Sound understanding of patent & t rademark docketing, IDS Preparations,
Data Verifications.
> P roficiency in use of IP docketing tools platform like Anaqua, Foundation IP.
>Docketing Patent & Trademark related all incoming mails / official
communications in Anaqua.
>Knowledge of various patent databases such as USPTO, Patfetcher, Micropat, etc
>Responsible for maintaining quality level of production
>Timely t racking of resource balancing
>Executing process implementation and standardization
>Generate and maintain active database for error codes and conduct t raining
p rograms to educate the team regarding the same
>Overseeing all aspects of Docketing & ensuring the workflow of docketed i tems are
t imely and efficiently processed within the TAT period.
>Word, Excel, Outlook and power point at advanced level.
P revious CTC:- 640000 p.a.
2. WIPRO LTD.,
G reater Noida
Duration: Aug 2008 to June 2011
Paralegal Operations-LPO
T rademark Docketing Services (T rademar k Docketing-Aug 2010-June
2011)
>Comprehensive understanding of Trademark docketing.
>Overseeing all aspects of TM Docketing & ensuring the workflow of docketed
i tems are t imely and efficiently processed within the TAT period.
>Sending reports to External clients on a daily basis & replying on their
feedbacks.
>Maintaining a quality level of production.
>Establish and implement a strategic plan for the Docketing, for taking
i ni tiatives.
>Develop checklists to be used in client feedback/operation call and as
guidelines for proper formation and operation of each entity.
>Develop and maintain a comprehensive user manual for t raining on the
docketing, updating SOPs as per the client updates.
>Execute and/or assist in special tasks or duties as requested by the team
members.
>Closely working with the Assistant Manager to identify strengths and
weaknesses of the Docketing Specialists and establish a program to cross-
t rain specialists in all areas of responsibility.
>Facility for creative problem solving.
Paralegal Quality Service (Application F iling- Aug 2008)
> Participate in successful completion of Patent Filing & Docketing activities
for each Quarter.
>Key deliverables of the profile along with spear headings the support functions of
Quali ty Assurance.
> K nowledge of whole documentation for Patent Filing and Patent Prosecution.
> Coordinated office functions, including Patent Docketing & interacting with
A ttorneys and Foreign Associates.
> Tracking Agent Productivity.
> To prepare Quality Monitoring Sheets, SOP & Process Maps for the existing
Patent Filing & Docketing process.
>Perform Quality check on specific matters, when designated with this
responsibili ty & audit the details in Colossus.
>To give daily updates & feedback regarding the product as per the client.
>Maintaining a quality level of production.
>Maintaining a Downtime t racker for Anaqua (it’s a IP management software is a
f ull lifecycle solution for all types of IP, including inventions, patents, t rade secrets
& t rademarks).
>Fundamental understanding of all the processes like Application Filing, Pre-Post
F iling & Docketing.
>Develop checklists to be used in client feedback/operation call and as guidelines for
p roper formation and operation of each entity.
> Participate in team meeting/huddle to share feedback received from Client.
Following up with management for resolving any operational issues that may be
i dentified on a day to day basis.
Achievements:-
>Efforts in learning the domain & meeting all the targets
>Best implemented pragati idea in Microsoft LPO (Crash course of Trademark
docketing)
>Consistent quality performance
>Completed a lean project for Application filing team & Trademark docketing team
on reporting structure.
3. AN I N D US CONSULTAN TS (P) LTD., D L F Cyber City
Gurgaon
Duration: July 2007 to July 2008
Paralegal Operations
Paralegal Service (Application filing depa rtment-PATEN T)
>Comprehensive understanding if Patent-Application Filing (Pre-Filing/Filing/Post-
Filing).
>Receive application from attorney's regarding the New & Unique Inventions.
>To send the application form to the respective inventors for their signature's.
>To Prepares and processes a variety of legal documents about the invention & send
i t back to the attorney for his approval
>To do changes in the documentation as per attorney's request, if necessary.
>And finally, file the application to USPTO (United States Patent & Trademark
O ffice) on behalf of Microsoft Corporation.
4. EXPERT SERV Solution I ndia (P) LTD., I nfocity
Gurgaon
Duration: June 2006 to July 2007
Quali ty Analyst
I n-phonic Campaign
>To barge the live & recorded calls &give grades to the associate according to the
call.
> To give feedback to the associate so that they can work on their limitation & do
well in Future.
>To give daily updates regarding the product as per the client.
Customer Care executive
>Educated & t rained new executives on f loor so that they can come out of the
learning curve to achieve process & company goals.
>Responsible to take inbound calls from US & assist them with the status of their
mobile phone order.
5. Teletech Services I ndia (P) LTD.
Okhla, New Delhi
Duration: June 2005-May 2006
Customer Care Executive
ED UCAT ION:-
Delhi University,
School of Correspondence, B.Com (Pass). 2003-2005
COMP U TER SK I L LS:-
Microsoft Word,
Microsoft Excel,
MS Office.
H OBB I ES:-
Dancing
PERSONAL DETA I LS:-
Father's Name: Mr. Satpal Gulati
Husband Name: Mr. Sumit Mohan Khera
Date of Bir th: 16th January 1985
Passport No#: H2962416
References: Available on request