Customer Service Manager

Tomasz

Darowski

**-** *** ****** ********, N. Y.

11358

*********@******.***; Tel: (917)

***-****

To obtain the position of Resident Manager / Superintendent

My name is Tomasz Darowski and I am searching for new professional challenges and opportunities. I

believe my professional and personal qualifications, are of a caliber that could be suitable to a company like

yours. I am a highly motivated service-oriented team worker with 9 years of experience as landlord, porter,

handyman and superintendent in a high-rise luxury building in New York City. Presently, I am responsible

for all phases of building maintenance as well as day to day operations of the on-site maintenance team in a

class A building. To sum my track record, I have enclosed my resume. While it illustrates my formal

experience and training, it cannot communicate my dedication to my work. My philosophy and etiquette as

it relates to work includes:

• Taking pride ill the quality of my work, and always a willingness to personally perform even the

most menial tasks to remove project obstacles, resolve day-today problems, and get the job done.

• Ability to provide leadership, guidance, and motivation for assigned staff. I have over 6 years of

direct supervision experience of staff up to 12.

• Strong people and communication skills which let me easily represent building management in

emergency situations, address complaints, and resolve residents' or staff problems as needed.

Among the residents, I am very often the most sought after building representative regarding issues

needing immediate attention.

• Excellent skills in building lasting relationships . I have an extensive list of good relationships

with various vendors.

• Expertise in commercial codes, fire codes and regulations and ensuring compliance.

Please find attached a copy of my resume. I hope you will find my experience, training, and work ethic

meets with your requirements and that I would make a fine addition to the ranks of employees at your

esteemed company. I look forward to an opportunity to add significant value to your team by helping to

deliver outstanding customer service in all areas of building maintenance and operations. Lastly, I would

also like very much an opportunity to discuss my capabilities in more detail with you, and am available for

a personal interview at your convenience. I can be reached at 917-***-****. Thank you for your time and

consideration.

Sincerely,

Tomasz Darowski

OBJECTIVE:

To obtain the position of Resident Manager / Superintendent in a luxury type residential building.

EXPERIENCE:

2013 – present Superintendent

The Crocheron Tenants Corp. 37-43 172 Street, Flushing, N.Y. 11358 Garden

Apartments managed by Rachlin Management consisting 86 residential units and

four boiler rooms.

2010-present Part-time Handyman/Assistant Super

The Grover Cleveland Tenants Corp. 67-38 108th Street, Forest Hills, N.Y. 11375 A

luxury building managed by John B. Lovett & Associates LTD.-Real Estate

management consisting of 204 residential units, garage and two number two oil/gas

boilers

2012 Superintendent

Karen Gardens Apartment Corp., 86-05 60rd, Elmhurst, N.Y. 11373,building

managed by Metropolitan Pacific Properties consisting 72 residential units

2005-2013 Handyman

The Newport East, 370 East 76th Street, NY, N.Y. 10021 A luxury cooperative

building managed by Douglas Elliman Property Management consisting of 368

residential units, two commercial units, a multi-level garage, central (centrifugal )

a/c, and two number six oil burners and boilers.

2008-2012 Landlord

99 Gold street

New Britain, CT 06053

2001-2006 Headwaiter at The Polonaise Terrace,

150 Greenpoint Avenue, Brooklyn, N.Y. 11222

EDUCATION:

2009-present Thomas Shortman Training School Local 32B-J

25 West 18th Street, New York, 10011

2001-2004 Grover Cleveland High School

21-27 Himrod Street, Queens, N.Y. 11385

1997-2000 Mechanical Technical High School Jaroslaw, Poland

Specialty in Machine and Computer Scientist

CERTIFICATION:

F.D.N.Y. - Refrigerating System Operating Engineer

F.D.N.Y. - City Wide Sprinkler Systems Certificate of Fitness S12

F.D.N.Y. - City Wide Standpipe Systems Certificate of Fitness S13

F.D.N.Y. - Certification to operate and maintain air compressors

D.E.P. - Certification to operate residential oil burners and incinerators

RSES – Refrigerant Usage certification Type 1

ESCO Institute - Refrigerant Usage Certification – Universal Technician

Mainstream Engineering Corporation - Technician Certification EPA Section 608

OSHA 30Hour - General industry Safety and Health

GPRO – Certificate in Fundamentals of Building Green, Operations & Maintenance

Local 32BJ - Air Condition and Refrigeration Certification

Local 32BJ - Air Pollution Control

Local 32BJ - Asbestos Awareness

Local 32BJ - Basic Plumbing Certification

Local 32BJ - Basic Electricity Certification

Local 32BJ - Basic Carpentry Certification

Local 32BJ - Building Insurance : Who Is Covered

Local 32BJ - Building Management: Budgets and Preventative Maintenance

Local 32BJ - Building Management: Project Management

Local 32BJ - Building Management: Ethics

Local 32BJ - Computer Basics

Local 32BJ - Customer Service

Local 32BJ - Document Review For Residential Buildings

Local 32BJ - Facilities Management

Local 32BJ - Fire Safety For Residential Buildings

Local 32BJ - Green Buildings Green Professional GPRO Operations and Maintenance

Local 32BJ - Green Buildings Energy Star Portfolio Manager

Local 32BJ - Green Buildings Combined Heat And Power ( Cogeneration )

Local 32BJ - Heat and Hot Water

Local 32BJ - Heating Systems

Local 32BJ - Human Relations

Local 32BJ - Mold Awareness

Local 32BJ - Presentation Skills

Local 32BJ - Renovation Projects How to Manage

Local 32BJ - Successful Supers 10 Habits Of Highly Effective Supers

Local 32BJ - Supervisory Skills For Building Service Workers

Local 32Bj - Security Awareness

Local 32BJ - Tools of the Trade

NYC H.P.D. Superintendent Certification

NYC H.P.D. Local Low Compliance Training Owners Certification

NYC H.P.D. Carbon Monoxide Compliance Training Certification

NYC H.P.D. Lead Safe Work Practice Certification

NYC H.P.D. Lead Awareness Seminar Certification

NYC H.P.D. 310 Integrated Pest Management Certification

NYC H.P.D. Healthy Homes Pest Control Bedbugs Certification

NYC H.P.D. Visual Assessment Certification

REFERENCES:

Wojciech Siedlik Resident Manager, The Gracie Towers

180 East End Ave New York, N.Y 10128

Tel 212-***-****

Krzysztof Chodkowski Resident Manager, The Grover Cleveland Tenants Corp.

67-38 108th Street, Forest Hills, N.Y. 11375

Tel 718-***-****

Jimmy Necay Resident Manager, The Newport East,

370 East 76th Street, New York, N.Y. 10021

Tel 212-***-****

Joseph M. Pino, R.A.M., Former Resident Manager, The Newport East,

370 East 76th Street, New York, N.Y. 10021

and Past President of the New York Building Managers

Tel 917-***-****

Contact this candidate