Customer Service Manager

John Dale Hodnett

**** ********** ***** ~ Spring, TX 77379

Cell: 832-***-****

Email: *********@*****.***

OBJECTIVE

Seeking a position as an HVACR Technician

FUNCTIONAL SUMMARY

Experienced and goal oriented professional with a proven track record of consistently meeting or

exceeding established goals and objectives management, training and education of new employees,

customer service and client relations. Achieved significant results related to promoting organizational

growth, staff development and securing necessary industry related equipment.

EDUCATION

MIAT Institute of Technology, Houston, TX 04/2013 – 01/2014

Diploma, HVACR

Curriculum Includes:

OSHA and Basic Safety Mechanical Troubleshooting

Piping and Fitting Electronic Controls Troubleshooting

Schematics Use and Interpretation AC and DC Circuits and Components

Basic Electrical Heat Pumps

Air Conditioning Systems Refrigeration Components and Systems

Heating Fundamentals Steam Systems and Traps

Airside System Components Heat recovery and Reclaim

Cooling System Maintenance Load Calculations

Start-up and Shut-down Procedures Power Distribution

Inspection and Documentation Air Properties and Gas Laws

Airhandling and Hydronic Systems Customer Relations

Ranger College, Graham, TX

LVN-Licensed Vocational Nurse

Naval School Health Science, San Diego, CA

Hospital Corpsman

SUMMARY OF CERTIFICATIONS

Texas Registered Technician

NCCER – National Center for Construction Education and Research Levels I, II, III and IV

EPA Universal Refrigerant Handling Certification-Core, Type I, Type II, Type III of Federal Clean Air Act

First Aid/CPR

John Dale Hodnett

Page 2

WORK HISTORY

Goode a/c, Humble, TX 04/2014–08/2014

Service Tech

Performed PM checks, Service and diagnostics on 2-5 ton units. Trouble shoot units to properly diagnose

and make repairs. Measuring of superheat, subcool, pressures, amps, volts and checks of capacitors and

contactors. Completion of all paperwork by the end of the day. Insure company truck is fully stocked for

each day.

Air Innovations, Cypress, TX 02/2014 –04/2014

Start Up Tech

Performed commissioning for 2-5 ton units in new construction homes. Complete wiring connections for

thermostats, condensers, dampers, fresh air intakes and zoning boards. Installed XCI 2 zone, XCI 4 zone

and Harmony 3 zoning boards. Installation of Pro1 705, 805, 855 and Comfort sense 7000 thermostats.

Completed service checks to ensure equipment was functioning properly. Checks of superheat, subcool,

pressures, amp draw, delta T and correction of any problems found.

Grace Care Center Northpointe, Tomball, TX 07/2011 – 07/2012

Medicare Manager

Complete client assessments for Medicare billing, Training and education of new staff, Complete QA

reports on a monthly basis, On call rotation as assigned, Tracking and Trending of Incidents/Accidents.

Protouch Staffing, Houston, TX 10/2009 –

08/2011

LVN II

Provide direct patient care, worked on as needed basis at different facilities, worked with different

computerized documentation programs for input on services provided, administer medications and

treatments per orders, calculate dosage of medications to be administered.

Lawrence Street Healthcare, Tomball, TX 03/2009 - 10/2009

Assistant Director of Nurses

Training and education of new staff, Hiring of new employee’s, scheduling, tracking and trending of

infection control and incidents and accidents, establish new policy and procedure’s, Ordering and tracking

medical supplies for 125 bed facility, completion and presentation of monthly QA reports, On call rotation

as assigned.

Park Manor Tomball – Tomball, TX 03/2008 - 03/2009

Medicare Manager

Complete assessments of client’s for submission to Medicare and Medicaid for reimbursement, tracking

and trending of incidents and accidents, complete monthly QA reports, complete monthly reports for

estimated monthly reimbursement for Medicare and Medicaid.

Contact this candidate