Customer Service Representative

Beenish Tariq

**** **** ****** ****, ***********, ON L5M5C1 Cell: 647-***-**** Email: *******.******@*****.***

HIGHLIGHTS OF QUALIFICATIONS

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Access)

Exceptional interpersonal and customer service skills

Efficient time management, multi-tasking, and problem solving skills

Dedicated team player and ability to maintain healthy professional relationships

Working towards Canadian Securities Course (CSC)

Languages: English, Urdu, Hindi and Punjabi

WORK EXPERIENCE

Target Canada Mississauga, Canada

June 2014 – Present

Guest Attendant/ Customer Service Representative/Cashier

Hands-on experience in handling cash and maintaining register

Exceptional customer service skills and w ell versed in maintaining an assertive

awareness of the areas around the cashier’s booth

Demonstrated ability to assist customers to sign up for store rewards programs and to

apply for store gift cards

Proven ability to answer customers’ questions and give information regarding the

business procedures and policies in an exact and customer -friendly way

Enriched Investing Incorporated Toronto, Canada

Marketing and Investment Portfolio Assistant February 2014 – May 2014

Assisting in web development, brochure and other marketing activities

Completing various compliance functions within the organization

Client account management and filing trade confirmation

Implementation of DRIP (Dividend Reinvestment Program) for client s

Updating client’s portfolio account documentation (Investment policy statement,

know your client form, wealth management account agreement)

GSR

Management Coordinator September 2012 – June 2013

Provided information to prospective students about admission requirements,

teaching methodology and course structure in order to successfully exceed

enrollment targets

Maintained the accuracy and integrity of CRM database with proper

documentation and performed various ad-hoc analysis

Responsible for asset management, organizational discipline, and maintenance

issues

Askari Bank

Internee July 2007 - Aug 2007

Received on the job training in accounts, deposits, and billing

Maintained and balanced daily accounts and expense reports

Provided customers with overview of various financial products, services, and

promotions

PROJECT EXPERIENCE

Conducted financial analysis of various companies and evaluated various strategies

to help make educated business decisions.

Conducted a situational analysis to identify new product opportunity to launch under

an established brand.

Created a multi-channel direct marketing plan for a car rental company

o The plan included campaign objectives, creation of creative mock -ups/scripts,

offer(s), lists, response metrics, and budget tracking.

Cellular Companies: Analyzed business units and product lines; performed portfolio

analysis using BCG Matrix

Proficient in using MS Office Suite (creating Macros, V -Lookups, Pivot Table, Web

Query, Forms, PowerPoint Presentations, etc.)

EDUCATION

George Brown College Toronto, Canada

Marketing Management and Financial Services Sept 2013 -Aug 2014

Foundation University Islamabad, Pakistan

BBA (Marketing, Finance) Sept 2007 - June 2011

REFRENCES

Available upon request

Contact this candidate