Customer Service Data Entry
Resume:
Karen Smith
** ******** ****** - ********, ** ***01
****************@***.*** - 203-***-****
Acquired extensive skill and demonstrated increasing proficiency in all aspects of the
Accounts Payable/Receivable & Collections and Detail oriented to maintain accurate records and control reports.
Work Experience
Scanner
Ricoh Legal - Stamford, CT
November 2013 to December 2013
Responsibilities
Robert Half Temp)
>Document Scanning
>Scan Documents using High-Speed Scanner
>Work to provide best quality image, correct in scan
>Document Prep
>Remove staples, paperclips, and separate perforated reports.
>Insert slip sheets as markers for Index Pages
>Remove Index Tab Pages
>Re-assemble document to original condition after scanning
Accomplishments
• Recognized for always extending myself to help others.
• Recognized for delivering results and having a pleasant and positive attitude.
• Recognized for working hard and devotes self to work
Skills Used
Filing • Data Entry • Multi-taking
• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • Scanning
Substitute Teacher
Childcare Learning Center - Stamford, CT
September 2012 to March 2013
Responsibilities
(Childcare Learning Center Temp)
>Monitor students in the use and care of equipment and materials to prevent injuries and damage
>Observe students' performance, and record relevant data to assess progress and collect payment
>Set up lunch for the kids
>Have story time with the kids and help the kids with ABC, 123 and spell their names
Accomplishments
• Recognized for always extending myself to help others.
• Recognized for delivering results and having a pleasant and positive attitude.
• Recognized for working hard and devotes self to work
Skills Used
• Reading Stories For Kids • Multi-taking
Loan Processor / Administrator
People's United Bank - Bridgeport, CT
September 2010 to March 2011
Responsibilities
(Excel Partners Temp)
>Submitted mortgage loan application files for underwriting approval
>Obtained Standard and Verbal Verification of Employment
Accomplishments
• Recognized for always extending myself to help others.
• Recognized for delivering results and having a pleasant and positive attitude.
• Recognized for working hard and devotes self to work
Skills Used
Filing • Data Entry • Multi-taking
• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • 10-Key calculator
Loan Processor / Administrator
Greenpoint Mortgage - Stamford, CT
October 2006 to September 2009
Responsibilities
> Set up loan file and making sure all document are updated
> Making sure that the customer file have the right documentation for underwriting approval
> Maintains customer confidence by keeping mortgage loan information confidential
> Run credit report to show payment histories
Accomplishments
• Recognized for always extending myself to help others.
• Recognized for delivering results and having a pleasant and positive attitude.
• Recognized for working hard and devotes self to work
Skills Used
Filing • Data Entry • Multi-taking
• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • 10-Key calculator
Accounts Receivable / Credit and Collection Processor
Ricoh Corporation - Stamford, CT
May 2000 to September 2006
Responsibilities
Accounts Receivable / Credit and Collection Processor
Ricoh Corporation - Stamford, CT
May 2000 to September 2006
>Processed and applied customer payments in Dispatch and Oracle data base
Researched unapplied cash and reconciled accounts
Issued credits, debits, chargebacks and wires
Contacted customers regarding discrepancies and promptly resolved them Partnered with Auditors to reconcile accounts
>Matching batching coding invoices and processing payment efficiently into customer account
>Responsible for reviewing and posting approximately $2-$5M on a monthly basis
Accomplishments
• Recognized for always extending myself to help others.
• Recognized for delivering results and having a pleasant and positive attitude.
• Recognized for working hard and devotes self to work
Skills Used
Filing • Data Entry • Multi-taking •Processing
• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • 10-Key calculator • SAP
Mortgage Loan Processor / Loan Processor
Stamford Federal Saving Bank - Stamford, CT
January 1997 to April 2000
Responsibilities
> Set up loan file and making sure all document are updated
> Process the mail for each loan file verifying the accuracy and completeness of each document
> Mailed out monthly statement and
opened, sorted and distributed incoming mail
>Follow-up on verification to employers, bank, creditors, etc
> Verify and validate supporting income, assets and liabilities
> General office duties including copying, collating and faxing
>Viewed account history on AS400 (CRT)
Accomplishments
• Recognized for always extending myself to help others.
• Recognized for delivering results and having a pleasant and positive attitude.
• Recognized for working hard and devotes self to work
Skills Used
Filing • Data Entry • Multi-taking
• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • SAP
Administrative Assistant / Finance Department
Hunt & Schalon - Greenwich, CT
January 1995 to July 1997
Administrative Assistant / Finance Department
Walden Books - Stamford, CT
July 1987 to May 1995
Responsibilities
Involved in analyzing financial position of vendors
Performed monthly and annual financial reports along with
Comparative analysis.
Updating vendor accounts and balancing monthly reports.
Accomplishments
• Recognized for always extending myself to help others.
• Recognized for delivering results and having a pleasant and positive attitude.
• Recognized for working hard and devotes self to work
Skills Used
Filing • Data Entry • Multi-taking •Processing
• Problem Solving • Interpersonal Skills • Customer Service • Copying • Collating • Faxing • SAP
Education
Rippowam High School - Stamford, CT
Accounting
Norwalk Community - Norwalk, CT
Contact this candidate