Customer Service Administrative Assistant

Ciara Burkett

Gretna, LA

**************@*****.*** - 504-***-****

A Professional driven individual with extensive experience in providing a high level of customer service,

financial knowledge, and accounting skills. A hard working and energetic attitude that can easily adapt to any

work environment and schedules. In addition, I have the ability to solve problems an exceed company goals

on a consistent basics. Financial, customer service, and secretary work is my specialty.

WORK EXPERIENCE

Administrative Assistant II

A.K.R Tax & Trucking - New Orleans, LA - January 2011 to Present

Responsibilities

Communicate with customers, employees, and other individuals to answer questions, disseminate or explain

information, take orders and address complaints.

• Collect, count, and disburse money, do basic bookkeeping and complete banking transactions. Compile,

copy, sort, and file records of office activities, business transactions, and other activities.

• Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems and

personal computers.

Bank Teller

whitney bank - Gretna, LA - February 2013 to February 2014

Responsibilities

• Balance currency, coin, and checks in cash drawers at ends of shifts, and calculate daily transactions using

computers, calculators, or adding machines.

• Cash checks and pay out money after verifying that signatures are correct, that written and numerical amounts

agree, and that accounts have sufficient funds.

•Count currency, coins, and checks received, by hand or using currency-counting machine, in order to prepare

them for deposit or shipment to branch banks or the Federal Reserve Bank.

Teller

First Bank & Trust - January 2010 to June 2010

Deposit cash, checks, and money orders for private and commercial customers.

• Provided excellent customer service by answering customer service lines.

• Balanced Cash draws, ATM's, over night deposits.

Teller

Capital One Bank - January 2009 to January 2010

Deposit and cash checks and money orders for customers.

• Processed ATM night deposits and change machines.

• Updated information daily for new bank products.

EDUCATION

Bachelors

Southern University

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