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Customer Service Manager

Location:
United States
Posted:
September 13, 2014

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Resume:

Maiesha Mapp

Ecorse, MI

acfw9l@r.postjobfree.com - 313-***-****

WORK EXPERIENCE

packaging

Pac rite - Ecorse, MI - July 2014 to September 2014

Responsibilities

Package parts for Ford Motor Company ten to twelve hours Monday thru Friday and sometimes Saturday.

Accomplishments

I accomplished knowing different people within different cultures and religions. I learned with it takes a lot of

hard work to build a car.

Skills Used

Communication, numbers, patience,

Team Lead

T.J Maxx - Allen Park, MI - October 2010 to April 2013

Responsibilities

Mark down our out of season clothing and accessories, attend to customers and their needs and wants. Returns

and refunds, stock, maintenance, merchandising.

Accomplishments

Learned to have patience, worked my way up to where I was as a team lead & experienced cashier.

Skills Used

Communication, patience, honesty

Department Lead/service desk rep

Value City Department Store - Westland, MI - May 2005 to August 2009

Responsibilities

Stock, maintenance, displays, markdowns for department. Run front end service desk

Accomplishments

Made prior feel good by making changes they wanted, price adjustments, carrying things out for them...

Skills Used

Stock, maintenance, merchandising, markdowns, displays

assistant manager

Creative Images - Detroit, MI - January 2008 to June 2009

Responsibilities

Assist other employees, stock, maintenance, customer service, customize orders, returns, etc

Accomplishments

I came in as an employee and worked my way up to becoming a manager in less than ninety days.

Skills Used

Communication, excellent customer service, answering phones, input information into computer

Team Member

Wendy's international - Southfield, MI - October 2001 to May 2004

Responsibilities

Food Prep, cashier, drive thru, front end maintenance, stock

Accomplishments

Employee of the month twice and cave in on days off while attending school and medical condition

Skills Used

Always on time, work on off days, neat appearance, and always friendly

EDUCATION

diploma in General studies

cherry hill school of performing arts - Inkster, MI

2001 to 2003



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