Information Technology Training

KRISTEL ANNE VERGARA

**** ******** **.,**********.,

San Antonio, City of Biñan, Laguna, Philippines

Mobile: +63-906-***-****

Email Address: ******************@*****.***

OBJECTIVE

To work in a demanding environment where all my skills and efforts to explore,

familiarize myself in varied fields, comprehend my potential and add to the growth of

organization with inspiring performance.

PROFESSIONAL SKILLS

• With Bachelor’s degree in AB Communication and took up the courses Introduction To Film,

Writing for Print, Writing for Radio and Television, Community Communication, Development

Communication, Organizational Communication, Advertising, Public Relations, Radio and TV

Production, and Information Communication Campaigns.

• Skilled in Communication Training

• Skilled in making presentation manuals for Training

• Have strong Communication and Interpersonal Skills.

• Knowledge in Microsoft Office

• Skilled in Writing for Print

EDUCATIONAL BACKGROUND

• UNIVERSITY of PERPETUAL HELP SYSTEM, Biñan, Laguna

Bachelor of Arts in Communication, (June 2009- April 2013)

• UNIVERSITY of PERPETUAL HELP SYSTEM, Biñan, Laguna

Bachelor in Science in Information Technology, (June 2005- March 2006)

• MANUEL S. ENVERGA UNIVERSITY FOUNDATION

Candelaria, Quezon (2005)

• MANUEL L. QUEZON ELEMENTARY SCHOOL

(Formerly Cheng Hua Chinese School)

Candelaria, Quezon (2001)

PERSONAL BACKGROUND

Date of Birth: April 5, 1988

Civil Status: Single

Nationality: Filipino

Religion: Roman Catholic

WORK EXPERIENCE

TRAINER

Communication and Product Trainer (August 2013-March 2014)

• Trains advance English to both new and tenured call center agents

• Trains and explains new product information to call center agents

• Manages online training with the client from different location in USA, Australia,

and UK

• Creates and develops training materials for the company

• Coaches employees on regarding proper communication ethics

• Conducts and implements company’s code of conduct and discipline

FREELANCER

Japanese and Korean Nationals Tutor (2010- 2012)

• Teaches English to Japanese and Korean Nationals

• Helps students develop confidence in speaking English language

INTERNSHIP

• Pilipino Star Ngayon- Reporter/ Researcher

National Press Club, Intramuros, Manila

Press Office, Kamuning, Quezon City

SEMINARS/ TRAININGS ATTENDED

• Haribon Foundation: Tree Planting 2009

Cavinti, Caliraya, Laguna

• Exercising Genuine Democracy through Press Freedom 2010

• Building Camaraderie: Communication Society Team Building 2011

Hacienda Darasa, Tanauan, Batangas

• Aim! Shoot! Fire! Film Lecture by Sonny Lim Jr. 2011

• Arte Cinematica Language of Film: “Learning to Tell a Story in Visual Terms”2012

I hereby attest that the information given above is true and correct to the best of my

knowledge.

Kristel Anne R. Vergara

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