Shonna Sade Long Beach, CA ****5
**********@*****.*** 562-***-****
Objective To utilize experience and energy as an Office Manager to
support business success.
Education Bachelor of Business Administration
Professional Accomplishments
Key Manager & Office Administrator 2012 - 2014
Server Trainer (part time) 2007 - 2012
Razzoo's Cajun Caf , Fort Worth, TX
- Key/Relief manager of a well established, high volume restaurant & bar
with annual sales over $3M. Responsibilities included opening,
closing, guest service, prompt and attentive resolution of staff
and/or guest concerns, cash handling and reconciliation.
- Supervised a total staff of approximately 50 employees; usually
managed front of house staff of 15 to 20.
- Office Administrator performed accounting, banking and general office
duties for 2 hours daily. Responsible for managing cash (daily count
& reconciliation, petty cash, deposits, act). Trained backup office
admin as needed. This position required a high level of trust and
accuracy with the ability to work independently.
Office Manager 2011 - 2012
ProGraphics, Fort Worth, TX (B2B sales of custom apparel &
promotional products)
- Handled all office, computer, admin needs with focus on sales support.
Process sales orders from reps, contact customer to ensure accuracy
and obtain logo and/or create new art, submit orders to
scheduling/production department, keep status reports, follow up as
needed.
- Set up a windows network to share files locally and with corporate
office; primarily used Microsoft Office for customer and order
database; Excel for sales database and reports; CorelDraw x14 to
design logo or custom art for customers and Adobe to convert art to
pdf for viewing and approval.
Marketing & Promotional Consultant 2006 - 2009
Independent Rep / Magnum Safety & Designs, Hurst, TX
- Pursued opportunities to develop relationships in the local
business community, an active member of the Chamber of Commerce and
personal growth as volunteer with a local nonprofit organization.
- Established a long term relationship with Magnum Safety &
Design who provided in house screen printing and embroidery service
and access to an established a source of suppliers such as Sanmar,
Levi, Dickies, Otto Cap, Soffee and more which gave me a competitive
edge as I established a client base as a marketing and promotional
consultant.
Assistant Manager 2003 - 2005
Computer Center (Custom Desktop & Laptop sales & service), N Richland
Hills, TX
- Assisted owner with managing and operating a computer sales and
service store.
Marketing & Special Projects Manager (Sales Support) 2000 -
2002
Kirsch & Associates Wealth Management, Bedford, TX
- Developed and implemented a marketing plan to provide the
highest level of personalized service and satisfaction to Joy Kirsch's
loyal group of 100 wealthy clients with over $100M in investments.
- Utilized Series 6, Series 63 and Insurance License to be an invaluable
asset to work closely with investment companies and fund managers to
develop presentations, open house events and client appreciation
dinners
resulting in high attendance, client loyalty and referrals.
- Utilized computer and software applications (Microsoft Word, Excel,
PowerPoint, Internet Explorer, Outlook, Act and more) to create
specialized client database with detailed records, automate office and
allow customized marketing processes in a windows network environment
Financial Services Coordinator/Office Manager (Sales Support)
1999 - 2000
Arthur Griffin, mba, cpa, cfs, Financial Services, Fort Worth, TX
- Hired to assist CPA expand his tax preparation business to include
Comprehensive Financial Planning
- Within one year, exceeded all goals; with guidance of a successful
planner/leader we had over $10M
under management and recognized as a top producer for our broker
dealer.
- During off time, took initiative to earn my Series 6, Series 63 and
Insurance License.
Marketing & Special Projects Manager (Sales Support) 1995
- 1999
Independent Contractor, Part Time; GLI Enterprises, Fort Worth, TX
- Established a position by offering to provide marketing support to a
business owner who traveled endlessly, covering 7 states in Rocky
Mountain Region; perfect match where ability to work independently and
with little direction was important to us both.
- Acted as a point of contact for the dental manufacturers we
represented and the local sales reps who sold the products to
dentists. Created newsletters, mail and email to provide product info
& support to reps.
- Responsible for coordinating, staffing and supervising annual Dental &
Hygiene Conventions in 7 states.
- Attended and showcased products from manufacturers we represented at
the annual Dental Convention in Colorado (worked 1 of 6 booths), Utah
(1 of 4 booths), Arizona (1 of 2 booths) and New Mexico (1 booth).
- Responsible for designing and coordinating advertising to hygienists
in numerous trade publications.
Training Instructor 1990 - 1994
Army & Air Force Exchange Service, Little Rock, AR
- Coordinated retail training for a staff of over 400 at four military
bases in AR, OK, TN
- Received a Superior Accomplishment Award in 1991 for most training
accomplishments in Region
- Diversity Training Team member ensuring every manager/supervisor
across the U.S. completed the 3 day course; our team instructed 9
classes in TX & AR to 150 managers and 50 supervisors from 6 states
References
Mike Pope, Owner (Magnum Safety & Designs) & Manager (Prograhics)
Gary Imdieke, CEO (GLI Enterprises)
Razzoo's Cajun Caf , Corp Office