Resume for customer service positions

Louis Jesus Alvarez

***** ** ** ** *** *

North Miami, FL 33181

786-***-****

*****************@*****.***

Objective

• To obtain a position that will enable me to use my strong organizational skills, educational

background, and ability to work well with people.

Skills

• Bilingual (Spanish and English)

• Being thorough

• Confronting others

• Experience with customer service

• Communication

• Computer knowledge

• Detail management

• Emotional control

• Goal setting

• Flexibility

• Listening

• Decision making

• Critical thinking

• Attention to detail

• Using word processor

• Using spreadsheets

• Using presentation software

• Shorthand

• Fast/efficient typing

• Graphic design

• Use of Adobe software

Employment Experience

LPA Quality Renovation Tampa, FL

Assistant/Trainee May 2013-August 2013

• Cleaning rooms

• Working with/communicating with my father’s clients

• Replacing broken/damaged supplies

• Picking up debris

• Lifting and carrying heavy furniture

• Providing customer service to upset, impatient, and otherwise curious customers

• Collecting garbage

• Taking inventory

• Left job because of school.

Education

Alonzo & Tracy Mourning Senior High Biscayne Bay Campus North Miami, FL

Class of 2014 Graduation June 3, 2014

• Graduated Cum Laude with a 4.3 GPA

• 186 hours of community service

• Participated in football and Navy JROTC

• Finished AOHT (Academy of Hospitality and Tourism) and AOIT (Academy of Information

Technology)

• Adobe Certified Associate for Photoshop CS4 and Dreamweaver CS4

References Available Upon Request

Contact this candidate