Customer Service Manager
Resume:
*************@*****.***
Justina R. Landry
Objective: Seeking a position where I can use my organizational,
Communication skills, which will help promote efficient operation, as well as,
employee and customer relations.
Skills:
Professional Bookkeeper Accounting Technician
Manager
Key Holder Bank Deposits
Cash handling
Customer Service Multi Phones System
Filling
Invoice Organization
Inventory
System of Maintenance Community Outreach
Administrative
Cashier Excel Advanced
Computer Database
Microsoft Word XP Plano grams
AutoCAD Autodesk
AutoCAD Rivet AutoCAD Inventor
AutoCAD 3D civil Imperial
10 key QuickBooks
AutoCAD 3d Max/animation
Experience:
Manager: 2012 to present
• Open and close the store making sure the store is organized for the
working day
• Bank deposit, counting the drawers and making change for the working
day
• Count the safe
• Cashier
• Manager override
• Inventory keeping the store organized
• Call backs send inventory to the warehouse
• Computer Database
• Filing
• Back office
• Inventory
• phones
Commercial Grant Associate: 2011-2012 NON-PROFIT
Reconciled The Commercial Grants Field
Invoiced Commercial Grants by invoicing and reconciling all of these grants,
as well as keeping track of the money they have spent down as their
projects progress.
Answered Phones
Sent out mail
Distribute the mail to the personnel
Excel Spreadsheet
Front desk
Computer Database
Emailing vendors to finalize their payment process
Human Resources/ Maintenance 2008-2011
Organizing and putting together their health insurance packets,
Filing, Copying, Printing and Faxing documents
Well keeping up to date with our sponsors who in which were sponsoring our
companies Health Insurance.
General Building up keep
Supervisor of a Youth Nonprofit Organization
Maintained over 45 children in a summer youth program, that was supervised
by my supervisor and I
Personnel files and records; putting together invoices, keeping track of
inventory, phones and updating data-base for the organization.
Enrolled new personnel in the youth program, maintained and monitored the
children’s leave requests; additional duties required.
Administrative Assistant
Answered and routed over 400 incoming calls; maintained quality control in
conference calls;
Helped with throwing a sponsor event, that was to sponsor a golf tournament.
Put together the organization with getting some sponsors together.
Setting up; with a luncheon, with sponsors and our company.
Helped with keeping track of the inventory, using data base Microsoft word
and excel.
Alphabetized their filling system.
Supervisor nonprofit organization Rocky MTN. SER/Jobs for progress
Denver, CO
Customer Service La Clinica Tepeyac
Denver, CO
Education:
High School Diploma Thomson High School
Scranton, PA
Mayor’s certificate in the workforce completion
Denver, CO
Associates Degree in Arts Community College of Denver
Denver, CO
Associates’ Degree in Computer Science in Drafting and Design ITT-
TECHNICAL INSTITUTE
Professional Bookkeeping Certification Accounting & Business School
of the Rookies Denver, CO
A Letter of Recommendation from the Accounting & Business School
of the Rockies
CERTIFICATE OF COMPLETION WINDOWS OFFICE XP 2007
CERTIFICATE OF COMPLETION ACCOUNTING TECHNICIAN
CERTIFICATE OF COMPLETION MICROSOFT EXCEL 2007
CERTIFICATE OF COMPLETION QUICKBOOKS 2007
CERTIFICATE OF COMPLETION PROFESSIONAL BOOKKEEPER
COURSE
Associates Degree Computer Science Drafting & Design ITT
–Technical Institute
I am a very dependable worker that would love the opportunity to work
with your company. I am just as reliable as I am dependable. I have a little more
than six months experience in Professional Bookkeeping also eight months in
payroll; I have more than two years in cash handling and I just finished school in
Accounting, in which I my certifications in this field. Also, I will be finishing my
Associates Degree from ITT in less than four months. I am a creative person who
learns and adapts very well. I have more than three years experience in the
Administrative field with a year in commercial grants and am very excited to meet
with your Company. Thank you for your time, I will be in touch Justina Landry
Contact this candidate