Customer Service Medical Assistant
Resume:
Daisy Jeannette Tello
**** ******* ****** *** *******, CA ? Email: **********@*****.***
OBJECTIVE:
Seeking a Front/Back Office Medical Assistant Position where I can
utilize my extensive clinical and administrative work through patient
care.
SKILLS AND ABILTIES:
? Bilingual (Spanish/English) ? First aid
& CPR card
? Good customer service skills ? Medical
office management
? Excellent organizational skills ? EMR
techniques
? Minor surgeries assistance ? Meeting
and conference planning
? Injections administration ? Blood
draw
EXPERIENCE:
Pacific Foot and Ankle Associates Inc.
Glendora, CA
Front/Back office Medical Assistant
April 2013 - October 2013
Managed office operations, work flow and office staff including
recruitment, performance management and training and development;
maintained and operated the electronic health records and billing
system; managed facility procedures related to insurance and billing;
solved patient's queries regarding insurance renewal, expiry,
verification of insurance eligibility; collected copayments, requested
referrals, pre-certification, and pre-authorization; scheduled surgery
and outpatient procedures; assist with medical procedures and patient
care; and provided patients with basic information on consultation,
procedures and fees.
Casa De Salud
Los Angeles, CA
Medical
Assistant
May 2011 - March 2012
Recorded patients' medical history, vital statistics, or summary
sheet information in medical records; prepared treatment rooms for
patient examinations; interviewed patients to obtain medical
information; authorized drug refills and provided information to
pharmacies; cleaned and sterilized instruments and disposed of
contaminated supplies; prepared and administered medications as
directed by a physician; showed patients to examination rooms and
prepared them for the physician; explained treatment procedures,
medications, diets, or instructions to patients; helped physicians
examine and treat patients, gave injections or removed sutures;
collected blood, tissue, or other laboratory specimens, logged the
specimens and prepared them for testing.
El Pollo
Loco
Los Angeles, CA
Cashier
March 2010 - August 2011
Received payment by cash, check, credit cards, coupons or debit;
issued receipts, refunds, credits, or change due to customers; handled
customer concerns; operated cash register; greet customers entering
establishments; maintained clean and orderly checkout areas, and
completed other general cleaning duties, such as mopping floors and
emptying trash cans; handled inventory control as needed.
EDUCATION:
Medical Assistant Diploma, UEI, Los Angeles, CA
High School Diploma, Thomas Jefferson High School Los Angeles, CA
REFERENCES: Available upon request
Contact this candidate