Customer Service Medical Billing

AZMYNE MILLS

J

**** ******* **. *******, ***** *7088 832-***-****

UALIFICATIONS SUMMARY

Q

A dependable and a highly motivated individual with strong work ethics. Expertise in resolving escalated

customer service issues. Well qualified with communication skills providing excellent customer care.

Proficient with Microsoft Office System including Microsoft Word, Microsoft Excel, Microsoft

PowerPoint, Microsoft Access, and Microsoft Outlook. Efficiency in Accounting field including Quick

books, accounts payable and accounts receivable.

ROFESSIONAL EXPERIENCE

P

Avante USA- Houston, Texas

Insurance Claims Specialist May 2014- present

As a claim specialist I always remain professional and positive in trying to successfully get

claims paid in a timely fashion.

• Follow up on old claims

• Enter deposits

• Adjust claims

• Demonstrates effective oral and written communication skills

• Send medical records when requested

• Send necessary documentation to get claims paid

• Data entry

• Demonstrates intermediate Excel skills (formulas, formatting, tables, etc)

Dr. Ajinder S. Dhatt, MD, P.A. – Houston, Texas

Certified Medical billing and coding specialist May 2013- December 2013

As an extern completing 128 volunteer hours, I am a dependable and punctual professional that

helped within the entire office. Maintained a positive attitude, also assist with other tasks that was asked of

me.

• Scheduling Appointments

• Enter Deposits daily

• File patients charts daily

• Answer calls

• Verify Insurance

• Medical Records

• Prior Authorizations

• Check status of claims that have not been paid yet

• Assign correct ICD-9 and HCPCS codes

• Inventory

Center Point Baptist Church – Houston, Texas

Accountant September 2007-Present

Plays a key role in ensuring all financial documentation is managed properly. Great ability to ensure

professional and positive employee attitude and attentiveness. Dependable and responsible enough to finish

tasks and assist with other delegated tasks.

.

• Manage Monthly Expenses

• Collectively manage Data for Spreadsheets

• Inventory/Buy supplies

• Oversee Accounts payable

• Oversee Accounts receivable

• Collect Finances

Costco Wholesale – Houston, Texas

Store Associate November 2011-February 2012

Ability to ensure a positive attitude while attentively assisting customers. Help maintain professionalism

and customer satisfaction. Motivated Team player. Provided information in response to inquiries about

products or services and to handle and resolve complaints.

• Cash Handling, managing and balancing cash drawer

• Meet or exceed expected customer service goals

• Assist other cashiers throughout the workday

• Delegated responsibilities to employees to meet company’s expectations

Spotless Windows – Houston, Texas

Office Manager April 2011- November 2011

The ability to stay dependable and loyal while managing a window office by myself. Maintaining

spreadsheets and all financial responsibility for my window technician.

• Cash Handling, managing and balancing the spreadsheets

• Processed and printed checks for the technicians

• Collect Finances from window technicians

• Demonstrates solid time management skills and the ability to keep

• Able to establish and maintain proactive and professional relationships with all levels of personnel.

• Collectively manage daily data for spreadsheets

• Order office necessities

• Demonstrates solid clerical, organizational, and typing skills

• Manage spreadsheets for the next day

Texas Department of Criminal Justice – Houston, Texas

Correctional Officer October 2008- March 2011

Provided Dependability and loyalty needed to ensure the proper handling and safety of inmates and other

correctional officers.

• Maintain a level of professionalism between inmates and myself

• Safely secure inmates into holding cell

• Assist the Human Resources president with daily duties

• Respond to employee inquiries on HR policies, procedures and programs

• Coordinate other HR related initiates as instructed by HR Business Partners/Generalists

• Assist in coordination of new hire orientation and onboarding processes

• Assist employees with salary and benefit program questions and requests

EDUCATION AND TRAINING

Fortis Institute

Certified Medical Billing and Coding Specialist

April 2012-March 2013

Devry University

Accounting

August 2011- January 2012

University Of Phoenix

Accounting

November 2009- January 2012

References available upon request

Contact this candidate