Customer Service Office

Alicia Ceglio

* ***** *****

Kings Park, NY *****

631-***-****

******.******@*****.***

Objective

Seeking to obtain the position of Service Coordinator utilizing strong collaborative, communication and leadership skills.

Education

University of Connecticut, Storrs CT

Bachelor of Arts, Communication Sciences, May 2014

Concentration: Communication Disorders

Minor in Psychology

Work Experience

MediHealth Medical PC, Patchogue, NY

Receptionist, May 2012- September 2013

• Provided customer service, secretarial, clerical and administrative support for the office.

• Answered incoming calls and handled caller’s inquiries.

• Efficiently communicated with patients, doctors and administrators to ensure the effective functioning of the

office.

Skills

Proficient in Microsoft Word, PowerPoint and Excel.

5 years of Spanish courses, basic knowledge for the language.

Leadership Experience

Pi Beta Phi, University of Connecticut, Storrs, CT

Vice President of Membership, December 2012-December 2013

• Organized all large-scale recruitment events to actively gain members of the chapter.

• Created and managed workshops and schedule for a weeklong recruitment training of 130 women.

• Oversaw membership satisfaction, sisterhood and meaningful member experiences.

• Implemented Arrowboard program, a committee that strives to improve the morale of the chapter by lifting sprits

and recognizing members.

Homecoming Co-Lip Sync Chair, April 2011-October 2012

• Collaborated with other chairs in my organization and those of three other organizations to design and produce the

lip sync dance routine two years in a row.

• Taught dances, organized practice times and spoke in front of a large group of peers to complete the routine.

Greek Week Management Team, University of Connecticut, Storrs, CT

Director of Greek Sing, November 2013- April 2014

• Collaborated with a team of 12 other student leaders to effectively merge diverse organizations within the Greek

community.

• Successfully managed the Greek Sing event, a large-scale recital, which included organizing with a venue, eight

Greek teams, and other auxiliary groups.

Service

Greek Alternative Break: Project Jamaica, Negril, Jamaica, January 2014

Champions Are Readers program, volunteer, Hartford, CT September 2010- May 2014

Birthright Greek Service and Leadership Trip, Israel, June 2012

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