Customer Service Data Entry
Resume:
Krystal Serrano
Bronx, New York 10460
Cell 347-***-****
E-mail - ************@*****.***
Objective: To work for a company where I can grow and expand my knowledge and skills.
Experience:
Data Entry Widex USA
Sept 2011 – Present
● Generate and proofread data entry printouts for accuracy and discrepancies
● Verified and distributed resultant printouts as required
● Enter appropriate statistical information into computer system in an accurate matter
● Performed various clerical duties to include photocopying and faxing
Sales Associate Macys
July 2011 – March 2012
● Ensure each customer receives outstanding service
● Keeping the work environment neat and clean.
● Ensuring that all products or merchandise are placed in their respective areas.
● Helping customers locate merchandise or find suitable alternatives.
● Handling sales transactions
Stockroom Clerk Widex USA
Aug 2008 – Feb 2010
Maintains observations on hearing aids and parts for inventory purposes
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Review pick tickets on a daily basis for accuracy
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Provides customer service representatives upon request with item codes and information on
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backordered items.
Scan and process all orders for hearing aid and parts
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Child Care Associate Club H Fitness
June 2007 - March 2008
● Sanitized toys and play equipment
● Organized toys and materials to ensure order in activity areas
● Instructed children with simple activities including reading, painting, drawing and handcrafts
● Participated in recreational activities, such as various games and sing- a-longs
Receptionist American Red Cross
Sept 2006 – April 2007
● Screened all incoming calls and directed as necessary
● Faxed and photocopied documents.
● Filed, organized and distributed office correspondence
● Maintained and updated clients records
Receptionist Urban Health Plan
June 2005- Aug 2005
● Answered incoming calls and set up daily appointments
● Verified clients insurance coverage
● Maintained and updated clients records
Education: High School Diploma
Skills: Fast learner, Team player, Computer literate
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