Customer Service Manager
Resume:
Amber Pryor
*** ********** ****, **********, ** *8872 * 732-***-**** * *******@*****.***
Objective
Leverage my education, customer service experience and strong teaming and collaboration skills to
obtain a position with an outstanding company.
Education
Middlesex County College 2009
Associates Degree Criminal Justice
Sayreville War Memorial High School 2005
Work Experience
Security Receptionist/Allied Barton Security Services/New Brunswick, NJ
January 2011 Present
Provide on site security for Johnson and Johnson World Headquarters Campus
Monitor and respond to security needs of employee’s and visitors
Respond to and successfully handle security and medical emergencies
Manage all aspects of security requirements including registering visitor’s, verifying employee
access and providing customer service related to building operations.
Sales Associate/Lowes Home Improvement/Morganville, NJ
April 2008 January 2011
Provide customer service support for hardware, tools, seasonal, and plumbing departments.
Coordinate and update pricing for all new and standard product lines.
Assist customers with bathroom design and layout.
Security Officer/Securitas Security Services USA Inc./North Brunswick, NJ
December 2006 April 2008
Provide overnight and weekend on site security
Conduct internal and external building surveillance; monitor closed circuit system
Respond to suspicious activity and security breaches.
Cashier/Kentucky Fried Chicken/East Brunswick, NJ
March 2005 June 2007
Provide support for overall store operation including opening and closing facility, customer
service, running the cash register and store maintenance
Skills/Certifications
Proficient in Microsoft Software
o Office
PowerPoint
o
Excel
o
Outlook
o
Word
o
Security Software
o Pro Watch
o LobbyWorks
o iVisitor
CPR/First Aid/AED training
SORA Certification
Fire Safety Officer
References
Allied Barton Account Manager: Tom Donohue 732-***-****
Johnson & Johnson Receptionist: Maureen Jacobson 732-***-****
Lowe’s Store Manager: Carmen Roldan 732-***-**** ext.800
Securitas Securities Human Resource Specialist: Melinda Skarupsky 732-***-****
Personal: Deby MacMichael, Accounts payable 856-***-****
Personal: Allyn Mancuso, Dental Hygienist 570-***-****
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