Customer Service/ Human Resources Corrdinator
Resume:
Yatzira M. Pab n Pad n
Titusville, FL 32780
Cellphone: 787-***-****
Email: *******@***.***
Summary of skills
Possess excellent organization and interpersonal skills, professional,
punctual and organized. Work under minimal supervision. Previous experience
supervising up to 350 employees during their shifts. Team member oriented
always following the highest ethical standards. Strong communication and
problem solving skills, allowing the company to meet with the excellent
final product results expected. Respond with flexibility to changing
situations.
Professional Experience
(March 2013 to present) CTS (Caribbean Temporary Services)
Human Resources Coordinator
. Keep clients satisfied by making sure all their specifications about
the employees and requests are being fulfilled.
. Recruit, interview, test and select employees to fill vacant
positions.
. Coordinate the scheduled shifts of all employees based on the
specifications the client demands.
. Prepare employees for assignments by establishing and conducting
orientation and training programs. (TIPS Certified / Serv Safe
Orientation)
. Update weekly payroll spreadsheet for submission to the Payroll
department.
. Keep records of personnel transactions such as hires, promotions,
transfers, performance reviews, and terminations, and employee
statistics for government reporting.
. Consulting with practice managers regarding employee turnover,
absenteeism, changes in work settings, employee motivation and
recognition, and other employee-related aspects.
. Maintain knowledge of legal requirements and government reporting
regulations affecting human resources functions and ensure policies,
procedures and reporting are in compliance.
(Feb 2013 to March 2013) Eduk Group (Target Marketing Employee)
Corporate Office
Receptionist
. Received and transferred numerous calls during the day
. Received, sorted and send mail
. Provided support to all the personnel in the human resources
department when required.
. Customer service
(April 2012 to August 2012) Scotia bank (Adecco Temp. Employee)
Human Resources
Clerk
. Provided support to all the personnel in the office such as ensure
that accurate job description were in place and job postings were post
and closed on time and with all the requirements by law. Assisted
writing job descriptions and posting them.
. Recruited the interviewed employees and helped them fill all the
required documents.
. Prepared notices and advertisements for vacant staff positions.
. Scheduled and organized interviews.
(Aug 2011 to Nov 2011) Federal Emergency Management Agency
San Juan, Puerto Rico. Applicant Assistance
. Data Entry
. Customer Service and provided support to all the personnel in the
office
Academic Qualifications
(2012 to 2014) Inter American University - Metropolitan Campus of Puerto
Rico Master's Degree on Human Resources Graduation
Date: June 2014
(2007- 2010) University of Puerto Rico - Carolina Campus
Bachelor's Degree on Business Administration- Finances (with honors)
(2005- 2007) University of Puerto Rico - Carolina Campus
Associate Degree on Natural Science
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