Customer Service Sales

Monica Davanis

*** ***** ****** *** **

College Point, NY 11356

Cell Phone 347-***-****-Email ********@***.***

Objective

A position as an active employee, involving responsibility and working with others

As a team member to achieve advancement and growth for the company.

Qualifications

• More than three years’ experience in insurance business and 10 in sales and

customer services.

• Thorough building customized insurance policies for each individual after

assessing risk factor

• Experienced home fire insurance writer.

• Hands on experienced ability to sell various types of insurance, including auto,

fire, life, property.

• Excellent communication and human relation skills.

WORK HISTORY

March 2013 to Present 2013: New York Life, Melville NY

• Meeting and contacting new potential clients to discuss financial concerns and

needs

• Conducting information gathering meetings with clients

• Analyzing client needs and presenting potential solutions

• Providing on-going service to clients

• Developing and implementing personal business and marketing plans

• On-going development of professional skills and knowledge

June 2011-September 2012: State Farm, Kirsten Palacios Agency, New York

• Selling customized insurance to suit customer specific needs.

• Ensure that all requirements of the policy are fulfilled, medical exams etc.

• Calculate the customer’s premiums and help establish their payment method.

• Discuss existing coverage of the individual or property and further explain what

we can do to their benefit.

• Selling various types of insurance to business clients.

• Calling on customers to review, update, or suggest additional changes.

Allstate January 2011-June 2011 Gaston Gomez Allstate Agent, Queens, NY

• Provide information to clients and make advisements when claims are made.

• Develop my own marketing strategies for sales improvement.

• Made the necessary yearly adjustments to client policies and submit forms to

underwriter

• Keep abreast of all policy changes.

August 2010-January 2011- 01 Insurance Nicholas Sabatini Agent, Astoria NY

• Sales auto insurance through daily leads.

• Ensure that all claims are completed

• All sales were approach by phone.

• Participate in different meeting in house to find the best strategies to increase the

• Numbers of sales for the company.

January 2009-August 2010 State Farm, Tom Shannon Agent Astoria NY

• Work on the daily report of Beginning of the day report.

• Take care of customer services inquiry.

• Work on complete services for the office.

• Do Administrative assistant work

January 2005-2007 Department of Education P.S 122Q-Parent Coordinator

• Coordinate all school meetings with teachers and school stuff.

• Opening all PTA meetings

• Community outreach to bring speakers in the school for workshops.

• Create a group of parent’s team to volunteer in the school and classrooms in

different aspects.

EDUCATION

Personal Lines Agent and Broker License PC-1150592

Life Insurance Agent License

Executive Office Specialist- Drake Business School 2005

Special Courses and Seminars: Computer Proficient: Windows XP, Word, Excel,

Power Point, etc…

Voluntary Work:

PTA Vice-President William Cullen Bryant High School.445 2013-Present

PTA President P.S. 234 Public School 2007-2009

Member of School Team Membership Committee. PS122. PS 234

LANGUAGES : English,Spanish and Greek

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