Customer Service Sales Representative

THOMAS A. GUIDOTTI

**** *******, *******, ** *****

Phone: +1-713-***-****

Email: ***************@*****.***

PROFESSIONAL GOAL

Experienced Sales Representative seeking an inside sales position where my 15+ years of establishing sales

objectives, providing quality customer service and expertise can add value to a strong sales team.

EXPERIENCE

Accent Food Services – Houston, TX (October 2013 – September 2014)

Sales Representative based in Houston, TX

Sold/delivered vending machine food products. Responsible for inventory, stocking and cash collections.

FedEx– Houston, TX (February 2000 – April 2013)

Swing Driver based in Houston, TX

Previous experience with customer service, including direct contact, phone, fax and email

communications with customers. Over 13 years on the front line of FedEx delivering the “Purple

Promise.” Moto: “Making Every Customer Experience an Exceptional One.”

Over 20 years of experience in the transport industry, long record of revenue improvement and quality

performance in delivery operations.

Excellent driving skills and knowledge of traffic laws.

Practiced careful defensive driving techniques to attain and maintain a perfect safety record.

Wide knowledge of vehicle maintenance and operation.

Maintained perfect driving records of delivery schedules, customer issues and location notes to keep

management adequately informed.

Accurate sense of direction and comprehensive visual memory.

Received achievement awards and promotion.

Required Skills:

Class B Commercial Driver’s License (CDL) – Hazardous Materials Endorsement (HAZMAT)

Team Leadership – excellent communication and customer service skills; empathetic and passionate hard

worker.

Daily responsibilities include: Delivery to 90 independent locations per day in a time sensitive manner.

Involved in pre and post trip inspection.

Performed duties in accordance with company policies and procedures.

Complied with federal, state and local regulations.

Communication with a 2-way radio.

Sparklettes / Alhambra – Houston, TX (January 1998 – December 2000)

and

Ozarka / Nestle Waters North America – Houston, TX (August 1993 – November 1998)

Route Sale Representative and Delivery Driver

Sold and delivered packaged water to, on average, 70 commercial and residential customers per day.

Provided exemplary customer service.

Effectively serviced all route customers throughout the entire Houston Metro Area.

Safely operated company vehicle, to sell and deliver packaged water.

Demonstrated a commitment to effectively service all customer problems or complaints.

EDUCATION

Munster High School– Munster, IN - Graduated 1982

BUSINESS REFERENCES

1. Teresa Lowery

Principal Houston

Direct +1-713-***-**** Mobile +1-713-***-****

Main +1-713-***-**** Fax +1-713-***-****

******.******@********.***

Colliers International

1300 Post Oak Boulevard, Suite 200

Houston, TX United States

www.colliers.com

2. Leo Berger

Owner

Accent Food Services

1321 North 1st Street

Bellaire, TX 77401

Direct: +1-713-***-****

3. John Gray

Operating Manager

FedEx

10555 S. West Sam Houston Parkway

Houston, TX 77071

Direct: +1-832-***-****

4. Chris Dailey

Operating Manager

FedEx

10555 S. West Sam Houston Parkway

Houston, TX 77071

Direct: +1-281-***-****

Contact this candidate