Customer Service High School

[Phone number]•[E-mail address]

[Your Name]

**** ** *** **, *****, Fl 33161 • 954-***-**** • ***************@*****.***

Nina Mitchell

Objective

Secure a position that will enable me to use my strong communication & organizational

skills, customer service background and my ability to work well with people.

Experience

08/2013-Present

ABM INDUSTRIES Miami, FL

Valet Cashier

Communicated directly with guests by phone, electronically or face to face .

Kept records of guest interactions and actions taken, including – transactions, comments,

inquiries and complaints, using Microsoft Excel, WordPerfect, and Microsoft Word.

Issued out guest keys to valet drivers in a timely and orderly manner, while charging them for

the hours or days they stayed, and making sure they enjoyed their stay and received their cars

on time.

01/2012-01/2013

Surf Style Miami, FL

Cashier

Processed transactions quickly and efficiently – Maintained a friendly and cordial relationship

with the customers by greeting them and assisting them with all relevant issues .

Processed exchanges and refunds.

Bagged, boxed and wrapped purchased items .

01/2011-08/2011

Taco Bell Miami, FL

Cashier

Created a benevolent/positive impression at the checkouts – Educated customers about new

schemes and promotional activities that could benefit them.

Refilled supplies and shopping bags and verified cash register balances.

Resolved customer complaints in a proactive manner.

E ducation

2008-2011

North Miami Senior High Miami, FL

General High School Diploma

Graduated high school with a 3.8 GPA

Volunteer at Camila’s house Homeless Center

Graduated head of class (summa cum laude)

R eferences

References are available on request.

Contact this candidate