Manager Medical Assistant

S tephanie A. M a r tinez, R N, CHP N

**** ******** **, ******* ** 77062

Phone: 713-***-****

Email: **********@*****.***

Objective : To obtain a position that offers opportunity for professional growth and new

learning experiences.

Qualifications:

IV/Phlebotomy Foley Catheter Insertion Hospice Sales Training

Discharge Planning

QAPI CEU Presenter Management exp. Palliative Care

Wound Care Pain Management Teaching Skills Leadership Skills

Education: 2012 ELNEC Trainer, AACN

2011 Leadership Development Institute, Harden Healthcare

2010 Hospice and Palliative Nurse Certification, NBCHPN

2005 Associates degree in Nursing, San Jacinto College

1996 Certified Medical Assistant, AAMA

1994 H igh School Diploma, Charles H. M ilby H igh School

E mployment:

Team Manager, Vitas Innovative Hospice 9/2013 – Present

Management of field staff and patient care secretary, responsible for daily operations office,

monitoring productivity, staff assignments, leading IDT meeting, maintaining relationships

w ith nursing homes and pjysicians, problems solving, monitoring costs, provide direction to

employees, participating in QAPI, gathering information for quality performance, chart

auditing,

D irector of Clinical Services, Hospice Compassus 5/2013 –

9/2013

Management of field staff and patient care secretary, responsible for daily operations

office, monitoring productivity, staff assignments, leading IDT meetings, Marketing,

maintaining relationships with nursing homes and physicians, nursing visits, monitoring

costs, provide direction and consultation to employees, participating in QAPI, gathering

i nformation for quality performance, chart auditing, other duties as assigned.

Clinical Nurse L iaison, American Hospice, Harden Healthcare 10/1/2012-

2/2012

Responsible for building and maintaining relationships between several key Hospitals and

t he Hospice team, Served as a liaison for hospital physicians and case managers when

hospice care was needed for patients, provided consultation to physicians, case managers,

and patients, performed hospice evaluations, Assisted with discharge planning, Obtained

consents, performed General Inpatient admissions, Provided education to the community

i ncluding CEUs to nurses and social workers, piloted referral system between the divisions

of Harden Healthcare which involved obtaining data for development of a referral system to

i mprove utilization of the continuum of care within the Harden organization.

Patient Care Manager/ Alternate Administrator, American Hospice 11/8/2009-

10/1/2012

M anagement of field staff and patient care secretary, responsible for Beaumont office

s tartup which involved preparation for survey, hi ring staff for location, and marketing for

location. Served as Alternate Administrator for Beaumont location while running daily

operations of home office. Obtained and analyzed data for QAPI.

Patient Care Manager/ Nurse Supervisor, American Hospice 11/8/2009-

10/1/2012

Management of field staff and patient care secretary, responsible for daily operations office,

monitoring productivity, staff assignments, leading IDT meetings, marketing, maintaining

relationships with nursing homes and clients, admissions and nursing visits when needed,

monitoring costs, provide direction and consultation to employees, participating in QAPI,

gathering information for quality performance, chart building, chart auditing.

RN Case Manager, AMED Community Hospice 3/2006-8/2009

Responsibili ties include case management, palliative care, patient and family education,

n ursing facility education, admissions, psychosocial support, marketing, directing and

coordinating plan of care with the interdisciplinary team, auditing charts, ordering

medications and DME, assessing the need for medication adjustments, or need for new

medications specific to the patients symptoms.

Certified Pump Trainer, Medtronic M inimed 7/2005-1/2006

Responsibili ties include teaching patients how to use the insulin pumps safely and

effectively.

Professional Student Nurse, Park Plaza Hospital 6/2004-9/2004

Responsibili ties include rooming patients, vital signs, t r iage, assisting physicians in

p rocedures, collecting lab specimens, assisting patient in preparing for exams, phlebotomy,

s tarted IVs.

Medical Assistant, Kelsey Seybold 2/2002-2/2003

Responsibili ties include rooming patients, vital signs, t r iage, filing, assisting physicians in

p rocedures, scheduling appointments, fetal non-stress tests, fetal heart tones.

Medical Assistant, Obstetrics & Gynecological Associates 8/1999-2/2002

Taking vital signs, interviewing patients, assisting physicians in procedures, scheduling

appointments, non-stress tests, fetal heart tones, verification of insurance, obtaining

authorization and appeals on insurance claims.

References up Request

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