Service Manager

PAUL JAMES ORTIZ

***** ****** ******, ** ******, CA 91744

Phone: 626-***-**** Email: *********@*****.***

OBJECTIVE

Seeking an opportunity to further develop my career as an HVAC/R Service

Technician with an employer who will benefit from my work ethic, technical

aptitude, education and professionalism

KEY SKILLS

HVAC/R Service and Maintenance Wiring Diagrams/Reading schematics

Troubleshooting and Repairing Building Performance/Efficiency

Furnaces, Package Units, Heat Pumps Direct Digital Control Technology

Switches and Circuit Breakers Brazing/Soldering Experience

Knowledge in Equipment/tools Superheat/Sub-cooling

Customers Service/Good Communication Reading Schematics

EDUCATION AND PROFESSIONAL TRAINING

Brownson Technical School, Anaheim, CA- Diploma: HVAC/R Technology

2013-2014

Certifications: EPA Certified 608, R410a, OSHA (10hr Card), HVAC Customer

Service Certified

Courses included: Basic Refrigeration, Domestic Refrigeration, Domestic Air

Conditioning, Commercial HVAC, Residential HVAC, Commercial Refrigeration,

Building Performance and DDC Technologies

Mira Loma Christian School, Mira Loma, CA - Awarded General Education

Diploma

PROFESSIONAL EXPERIENCE

Social Vocational Services, Irwindale, CA

10/2011-11/2013

Direct Support Professional

. Train and monitor clients in a vocational setting and provide them a

variety of social and support services for developmentally disabled

adults, assist, evaluate, implement and chart client's progress

. Company driver for the clients and assist in maintaining SVS vehicles

. Record and maintain field files, provide constant supervision, monitor

an schedule work hours

Select Staffing, Irwindale, CA

4/2011-10/2011

Package Handler

. Responsible for load and unloading packages and parcels on and off trucks

. Receive instructions at beginning of shift and expected to complete

assigned tasks on schedule

. Followed policies and procedures regarding the handling of boxes to

insure intact contents

Super Ford, City of Industry, CA

4/2010-1/2011

Parts Driver

. Began day by ensuring that all parts were loaded onto the delivery truck

. Assigned routes for parts deliver and collected payment for delivery or

signed purchase order

. Organized documentation, such as payments, delivery confirmation receipts

and gave appropriate documentation to a supervisor or manager

FedEx Ground, Walnut, CA

2/2009-4/2010

Package Handler

. Responsible for the physical loading, unloading and/or sorting of

packages by hand, and ensuring that the packages are handled in a safe

and efficient manner

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