Customer Service Manager
Resume:
Erika Bravo
Elizabeth, N.J. 07206
*******@****.***
Objective:
Have the opportunity to be part of the company as an Office Assistant Receptionist.
Education:
Kean University, Union
Management Science Bachelor’s Degree expected in August 2014
New York Institute of Technology, New York Certified Wedding Planner 2014
Instituto de Kalieska Arroyo, La Molina-Peru Certified Esthetician 2004
Universidad San Ignacio de Loyola, La Molina-Peru
Hospital Management Associate Degree 2003
Coursework:
I am skilled in Statistics, Operation Management, Accounting, Finance, Economics, Information System, Marketing, Entrepreneurship class, Business Ethics and International Business Law.
Language Skills:
Written and oral fluency in English, Spanish, and French.
Computer Skills:
Microsoft Word, Excel, Power Point, Access and Quickbooks program for accountants.
Experience:
Shoprite, Cashier, Elizabeth- N.J.
April 2008-June 2014
* Help in Customer Service and Front End Management in which in a daily basis had to fix customer issues.
* Trained 15 new employees and translate into Spanish if any employee had difficulty.
Hostal Alexander, Assistant Manager, Lima-Peru
January 2000-2004
* Assist the General Manager with monthly meetings.
* Check into inventory if there was anything missing or over stocked.
* Conduct weekly management supervision of the Hostal and checked the cleanliness.
Contact this candidate